Briza Ochoa
Minot,ND
Summary
Highly efficient with any job and is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Experienced team member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Team Member
Menards
08.2023 - 10.2024
- Total Hours: 1,026 hours
- Demonstrated paint mixing techniques and operated mixing equipment, ensuring accuracy in color matching.
- Contributed to team success by completing jobs quickly and accurately.
- Provided high-quality customer service across departments addressing inquiries and assisting with product selection.
- Assisted with inventory counts and stocking of merchandise.
- Licensed to work on Joe Etiquette, ensuring compliance with store standards and enhancing customer service.
- Monitored and verified merchandise for proper prices and labels.
- Monitored product expiration dates and rotated stock to minimize waste and ensure freshness.
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
Courtesy Clerk
Safeway
06.2023 - 08.2023
- Total Hours: 200 hours
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Collected more than 40 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Exhibited high energy and professionalism when dealing with clients and staff.
Team Member
Papa John's Pizza
03.2023 - 05.2023
- Total Hours: 160 hours
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Resolved issues quickly to maintain productivity goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Shift Supervisor
Kentucky Fried Chicken
09.2022 - 03.2023
- Total Hours: 450 hours
- Worked hard to learn required tasks quickly to maximize performance.
- Addressed customer needs and responding to specific requests.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Team Member
Kentucky Fried Chicken
09.2021 - 08.2022
- Total Hours: 680 hours
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Decreased Drive-Thru speed times by 70% when hired.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
- Managed relationships and negotiating prices with vendors for ingredients and equipment.
Education
No Degree - History Education
Minot State University
Minot, ND05.2026
High School Diploma -
Willows High School
Willows, CA06.2022
Skills
- Facility Cleaning
- Attention to Detail
- Heavy Lifting
- Peer Relationships
- Organizing Work Stations
- Conflict Resolution Techniques
- Guest Satisfaction
- Job Assignments
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Menards
08.2023 - 10.2024
Courtesy Clerk
Safeway
06.2023 - 08.2023
Team Member
Papa John's Pizza
03.2023 - 05.2023
Shift Supervisor
Kentucky Fried Chicken
09.2022 - 03.2023
Team Member
Kentucky Fried Chicken
09.2021 - 08.2022
No Degree - History Education
Minot State University
High School Diploma -
Willows High School
Similar Profiles
Eric OcasioEric Ocasio
Front End Courtesy Clerk and Front End Cashier at MenardsFront End Courtesy Clerk and Front End Cashier at Menards
Anna RichardsAnna Richards
Garden Center Associate at MenardsGarden Center Associate at Menards
Dakota SmithDakota Smith
2nd Assistant Manager at Menards2nd Assistant Manager at Menards
Hailey BrooksHailey Brooks
Hardware Assistant Manager at MenardsHardware Assistant Manager at Menards
Amanda JansenAmanda Jansen
Lead Administrative Assistant at Chi St. Alexius HealthLead Administrative Assistant at Chi St. Alexius Health