Brizeida Juarez
St. George,UT
Summary
Dynamic and dedicated professional with extensive experience in customer service at Snow Star LP. Recognized for exceptional cash handling and problem-solving skills, consistently enhancing customer satisfaction. Bilingual in English and Spanish, I excel in fostering positive interactions and maintaining a welcoming atmosphere, ensuring a reliable and efficient service experience.
Overview
4
4
years of professional experience
Work History
Cashier/Shift Lead
Snow Star LP
St. George, UT
05.2022 - 01.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with refunds and resolving transaction issues.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Drive-Thru Cashier
McDonald's
St. George, UT
02.2021 - 08.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Developed strong communication skills while interacting with diverse clientele daily.
- Resolved problems with orders quickly and offered refund or replacement.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Demonstrated adaptability by adjusting to rapidly changing situations during busy hours, providing top-notch service in spite of any challenges faced.
- Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.
Education
GED -
Southwest Adult Highschool
St. George, UTSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Reliability and punctuality
- Refunds and exchanges
- Bilingual in both English and Spanish
- Honest and dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier/Shift Lead
Snow Star LP
05.2022 - 01.2025
Drive-Thru Cashier
McDonald's
02.2021 - 08.2021
GED -
Southwest Adult Highschool