Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Timeline
Generic

Broadus Queen

Gwynn Oak,MD

Summary

Poised Health Technician effective at assessing Patient's needs and planning treatment courses. Experienced delivering ordered nutritional care to meet patient needs and alleviate difficulties. Experienced Health Technician with over ten years of experience in Nutrition Dept. Excellent reputation for resolving problems and improving patient satisfaction.

Overview

11
11
years of professional experience

Work History

Health Technician

National Institutes Of Health, NIH
Bethesda, MD
12.2011 - Current

Education

High School Diploma -

Dunbar Senior High School
Washington, D.C.
06.1995

Skills

  • Flexible and Adaptable
  • Needs Assessment
  • Patient Services
  • Patient Education
  • Recordkeeping and Documentation
  • Healthy Meal Preparation

Accomplishments

  • Collaborated with Team of Registered Dieticians in the development of Nutrition Planning.
  • Making and Answering Calls to receive Menus from the Patients for next day food selections.
  • As The Senior, within The Call Center, I set Leading Examples to Generate Assignments and Follow up on any questions that may come from my co-workers.
  • Educate Patients relating to their Dietary Restrictions to accommodate their Best Meal.
  • Follow Communication Skill Set Amongst Management, Supervisors, Health Techs, Nurses and Patients regarding Present or Future Dietary Changes.

Awards

NIH Director's Award 2020

Award for Excellent Customer Service, Positive Attitude, Enthusiasm and ability to work effectively


2020 CEO Awards

Being available during the COVID-19 Pandemic (Nutrition Heroes Team)


Ten Years of Service Certificate 2021

Timeline

Health Technician

National Institutes Of Health, NIH
12.2011 - Current

High School Diploma -

Dunbar Senior High School

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Broadus Queen