Broc Macinnis
Garland
Summary
Accomplished delivery driver at Napoli's Restaurant, provided exceptional customer service and efficient route navigation. Leveraged teamwork and problem-solving skills to enhance service quality and ensure timely deliveries. Proven ability to manage multiple tasks simultaneously. Holds a valid driver's license and excels in fast-paced environments.
Developed strong customer service and multitasking skills in high-paced restaurant environment and AT&T Stadium. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Food & Beverage Service-Delivery
The All Star Agency
04.2025 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Delivery Driver
Napoli's Restaurant
03.2024 - Current
- Delivered food orders promptly, ensuring customer satisfaction and service quality.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Maintained accurate records of deliveries and transactions for tracking purposes.
- Managed cash handling accurately during payment collection for delivered orders.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Special Event Worker, Server, Bar Back, Busser
Rockwall Golf & Athletic Club
03.2022 - 03.2024
- Collaborated with team members to coordinate logistics for various events, enhancing operational efficiency.
- Managed event setup and teardown, ensuring efficient workflow and adherence to timelines.
- Delivered exceptional customer service, ensuring positive dining experiences and repeat patronage.
- Coordinated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed multiple tables simultaneously while maintaining attention to detail and efficiency.
- Resolved customer complaints promptly, fostering a welcoming environment and strong relationships.
- Assisted in organizing special events, contributing to seamless execution of large parties or functions.
Education
Associate's Degree - Business
Richland College
Dallas, TX05-2027
High School Diploma -
Rockwall High School
Rockwall, TX05-2025
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Problem-solving
- Time management skills
- Valid Driver's license
Timeline
Food & Beverage Service-Delivery
The All Star Agency
04.2025 - Current
Delivery Driver
Napoli's Restaurant
03.2024 - Current
Special Event Worker, Server, Bar Back, Busser
Rockwall Golf & Athletic Club
03.2022 - 03.2024
Associate's Degree - Business
Richland College
High School Diploma -
Rockwall High School
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