Brock Martin
Bakersfield,CA
Summary
Proven track record in fostering student success and client satisfaction, demonstrated during tenure at Panama Buena Vista Union School District. Expert in behavior management and effective communication, achieving significant improvements in classroom dynamics and client relations. Skilled in supporting individuals with special needs, ensuring a positive and safe environment for learning and living.
Overview
10
10
years of professional experience
Work History
Paraprofessional
Panama Buena Vista Union School District
Bakersfield, CA
12.2015 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Caregiver
Sails Group Home
Bakersfield, CA
08.2014 - 05.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service Associate
Wallgreens
Bakersfield, CA
07.2014 - 11.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Education
Associates Degree - Liberal Studies
Bakersfield College
Bakersfield, CA05.2017
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Calm and Patient Demeanor
Timeline
Paraprofessional
Panama Buena Vista Union School District
12.2015 - Current
Caregiver
Sails Group Home
08.2014 - 05.2015
Customer Service Associate
Wallgreens
07.2014 - 11.2014
Associates Degree - Liberal Studies
Bakersfield College