Summary
Overview
Work History
Education
Skills
Timeline
Generic

BROCK J. GRANZOW

West Des Moines,IA

Summary

Sophisticated, results-driven professional with a demonstrated ability to successfully lead business and technical initiatives with experience in sales account management and customer service. Accustomed to working with different clients to provide for their product needs. Has a proven track record with over twenty-seven years of enabling clients to achieve their overall strategic and tactical goals. Strong ability to provide leadership and work effectively in high-energy teams.

Overview

27
27
years of professional experience

Work History

HOME RENOVATION SALES – OWNER

ZOW PROPERTIES, LLC.
09.2023 - Current
  • Establish and manage renovation, construction budgets, design, city compliance and timelines.
  • Negotiate and review purchase and sales contract requirements.

INSURANCE SERVICES ANALYST II – LICENSED AGENT

NATIONWIDE MUTUAL INSURANCE, INC.
10.2008 - 09.2023
  • Team leader specializing in servicing, billing, and upgrading of personal lines insurance policies.
  • Assists daily operations by advising our insureds, agents, and third party lenders of state underwriting guidelines and legal document requirements.
  • Software test pilot for new company operating systems and change management team member.
  • 2011 to 2023 Nationwide Top 25 Performer and Subject Matter Expert.

AG SALES ACCOUNT MANAGER

DATA TRANSMISSION NETWORK CORP.
07.2003 - 10.2008
  • Generated new sales through direct contact with agricultural producers, market traders, and agribusinesses for their informational needs.
  • Upgraded current market, news, and weather subscribers to newly developed internet website, satellite, and mobile delivered products.
  • Provided recommendations to senior level management for new product development and enhancements in service.
  • President's Club Award Member.

COMMERCIAL ACCOUNT ANALYST

WELLS FARGO FINANCIAL LEASING, INC.
02.2001 - 07.2003
  • Managed commercial lease agreements and processed default collection procedures accordingly.
  • Monitored bankruptcies to ensure proof of claims and pre-petitions were filed correctly and were performing.
  • Corrected overage disputes and enforced service and supply holds for delinquent accounts.

INSIDE SALES REPRESENTATIVE

CENTRAL TRACTOR FARM & COUNTRY
01.1997 - 02.2001
  • Correlated new, used, and rebuilt parts sales with retail customers, wholesale distributors, and store employees.
  • Maintained the largest aftermarket tractor parts inventory in the world.
  • Averaged 75 telephone contacts per day, nationally and internationally.
  • Assisted in the training of new inside sales representatives.

Education

Crime & Delinquency Studies -

University of Kansas
Lawrence, KS
01.1997

Criminal Justice -

DMACC
Ankeny, IA
01.1996

Skills

  • Product Promotion
  • Customer Relations
  • Employee Motivation
  • Verbal and written communication

Timeline

HOME RENOVATION SALES – OWNER

ZOW PROPERTIES, LLC.
09.2023 - Current

INSURANCE SERVICES ANALYST II – LICENSED AGENT

NATIONWIDE MUTUAL INSURANCE, INC.
10.2008 - 09.2023

AG SALES ACCOUNT MANAGER

DATA TRANSMISSION NETWORK CORP.
07.2003 - 10.2008

COMMERCIAL ACCOUNT ANALYST

WELLS FARGO FINANCIAL LEASING, INC.
02.2001 - 07.2003

INSIDE SALES REPRESENTATIVE

CENTRAL TRACTOR FARM & COUNTRY
01.1997 - 02.2001

Crime & Delinquency Studies -

University of Kansas

Criminal Justice -

DMACC
BROCK J. GRANZOW