Broderick Wharton
Louisville,KY
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
7
7
years of professional experience
Work History
Retail Associate
Target
Louisville, KY
09.2025 - Current
- Managed inventory levels through regular stock checks and replenishment processes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Retail Associate
Walmart
08.2024 - Current
- Provided exceptional customer service, ensuring a positive experience and fostering customer loyalty.
- Operated point of sale systems with accuracy and efficiency to facilitate smooth transactions.
- Assisted customers in selecting products and services, enhancing overall satisfaction and sales performance.
- Managed cash handling procedures, ensuring accuracy and compliance with company policies.
Front Desk Receptionist
Benchmark Physical Therapy
10.2023 - 01.2024
- Organized and managed files efficiently to ensure easy retrieval and maintenance of patient records.
- Facilitated patient check-ins to streamline the registration process and enhance patient experience.
- Coordinated and scheduled appointments to optimize clinic workflow and meet patient needs.
- Demonstrated strong customer service skills by addressing patient inquiries and resolving issues promptly.
- Answered phone calls with professionalism and provided accurate information to patients and healthcare providers.
Barista/Cashier
Statrbucks
04.2019 - 09.2023
- Managed cash handling duties including processing transactions and balancing cash drawers.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Prepared food items according to established recipes and quality standards.
- Skillfully made espresso drinks to fulfill customer orders with precision.
- Ensured cleanliness and organization in work areas through regular maintenance and sanitization efforts.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
GED -
Oldham County High School
01-2018
Skills
- Computer Literacy
- Customer Service and Relations
- Teamwork and collaboration
- Flexible schedule
- POS Systems
- Retail Customer Service
Timeline
Retail Associate
Target
09.2025 - Current
Retail Associate
Walmart
08.2024 - Current
Front Desk Receptionist
Benchmark Physical Therapy
10.2023 - 01.2024
Barista/Cashier
Statrbucks
04.2019 - 09.2023
GED -
Oldham County High School