Brody Bergeson
Moline
Summary
Adaptable and detail-oriented associate skilled in problem-solving and teamwork. Experienced in training staff to improve service delivery and operational processes, committed to driving positive customer experiences.
Overview
8
8
years of professional experience
Work History
Delivery Driver/Associate
Papa Johns
Moline, IL
05.2024 - Current
- Delivered pizzas efficiently to customers, ensuring timely and accurate service.
- Assisted in maintaining cleanliness and organization of delivery vehicle for optimal performance.
- Handled cash transactions accurately, providing change and receipts to customers promptly.
- Communicated effectively with team members to coordinate deliveries during peak hours.
- Trained new drivers on delivery routes and customer service protocols to enhance performance.
Warehouse Production Worker
John Deere
Milan, IL
08.2021 - 06.2024
- Operated machinery to assemble components efficiently and accurately.
- Inspected products for quality assurance, ensuring compliance with company standards.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Trained new employees on safety protocols and operational procedures effectively.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained cleanliness and organization of work areas, promoting a safe working environment.
- Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
Store Manager
SUBWAY®Restaurants
Corpus Christi, TX
06.2018 - 07.2021
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed staff scheduling to optimize labor costs and enhance service efficiency.
- Developed training programs for new employees, improving onboarding processes.
- Analyzed sales data to identify trends, adjusting inventory accordingly for optimal stock levels.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Arts - Software Engineering
Black Hawk College
Moline, IL12-2026
Bachelor of Science - Software Engineering
Arizona State University
Tempe, AZ05-2028
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Forklift operation
- Order picking and processing
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Order taking
Timeline
Delivery Driver/Associate
Papa Johns
05.2024 - Current
Warehouse Production Worker
John Deere
08.2021 - 06.2024
Store Manager
SUBWAY®Restaurants
06.2018 - 07.2021
Bachelor of Science - Software Engineering
Arizona State University
Associate of Arts - Software Engineering
Black Hawk College