Brody Crooke
Summary
Hardworking employee enthusiastic about learning mechanical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Appliance Delivery Service
A+ Appliances
06.2022 - Current
- Drove a truck in urban and rural areas to expertly make high volume of deliveries.
- Resolved customer complaints professionally by listening attentively, offering solutions, and following up on successful resolutions.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Developed strong relationships with clients through excellent communication skills and professional demeanor during deliveries.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Managed delivery schedules for optimal efficiency, prioritizing urgent shipments and accommodating changes as needed.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
Mechanical Technician
Alex's Body Shop
02.2021 - 11.2022
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Collaborated with coworkers, discussing assembly, and needed product adjustments.
- Identified mechanical problems and determined best solutions for correction.
- Optimized workflow, resulting in increased productivity, by streamlining processes and standardizing procedures.
- Read and interpreted technical drawings and schematics to understand equipment design and proper maintenance.
- Participated in quality assurance protocols, verifying that finished products met or exceeded established standards and identifying areas for further improvement.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Achieved high levels of customer satisfaction through prompt resolution of technical issues and effective communication with clients throughout the service process.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
Education
High School Diploma -
Northshore High School
Slidell, LA05.2023
Skills
Ability to Lift 50 Pounds
Contactless Deliveries
Safe Driving
Equipment Installation
Power Tools Proficiency
Machine setup
Electrical Systems
Safety Protocols
Welding Techniques
Parts Fabrication
Problem-Solving
Self-Directed
Decision-Making
Timeline
Appliance Delivery Service
A+ Appliances
06.2022 - Current
Mechanical Technician
Alex's Body Shop
02.2021 - 11.2022
High School Diploma -
Northshore High School
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