Brody Day
Traverse City
Summary
Results-driven Service Department Manager with a proven track record in supervising teams, enhancing customer support, and streamlining processes. Committed to delivering high-quality service and resolving complex issues to drive operational efficiency.
Overview
6
6
years of professional experience
Work History
Service Department Manager
Suttons Bay Bikes
Suttons Bay, MI
06.2020 - Current
- Supervised service team, ensuring high-quality customer support and efficient operations.
- Assisted staff with complex issues, enhancing product knowledge and service delivery.
- Streamlined workflow processes, resulting in improved turnaround times for service requests.
Restaurant Busser
Amical
Traverse City, MI
09.2024 - 05.2025
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Supported servers by providing prompt refills on drinks and clearing empty plates.
Education
High School Diploma -
Traverse City Central High School
Traverse City, MIBachelor of Science - Mechanical Engineering
Montana State University
Bozeman, MT05-2029
Skills
Multitasking
Problem solving
Communication
Adaptability
Timeline
Restaurant Busser
Amical
09.2024 - 05.2025
Service Department Manager
Suttons Bay Bikes
06.2020 - Current
High School Diploma -
Traverse City Central High School
Bachelor of Science - Mechanical Engineering
Montana State University