Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
Generic

Brody Heinzel

Rochester,MN

Overview

8
8
years of professional experience
1
1
Certification

Work History

Field Technician

Sound and Media Solutions
Rochester, MN
05.2023 - Current
  • Performed service calls to repair and maintain commercial sound equipment and systems.
  • Tasked with the construction and deployment of new commercial sound systems.
  • Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
  • Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
  • Resolved customer inquiries promptly while providing excellent customer service at all times.
  • Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
  • Provided technical support to customers via phone, email and in person.

Maintenance Intern

Pace Dairy
Rochester, MN
09.2022 - 05.2023
  • Operated hand and power tools to complete repairs.
  • Installed new systems, replacement parts and components to maintain proper operation.
  • Read and interpreted equipment and work orders to properly perform required maintenance services.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Performed routine maintenance by inspecting drives, motors or belts.
  • Cleaned or lubricated shafts, bearings or other parts of machinery.

Special Needs Assistant/ Program Lead

School Age Child Care
Rochester, MN
10.2016 - 08.2022
  • Tasked with organizing and creating staff schedules during summer and school year session.
  • Utilized behavior management skills to foster environment conducive to student learning.
  • Accommodate children with special needs by adhering to IEPs and learning American Sign Language.
  • Lead and organize gym and art activities
  • Scheduled and held conferences to keep parents up-to-date on children's behaviors and accomodations for the summer and school program.
  • Participated in workshops, trainings and conferences to improve site management skills.
  • Created positive student and parent interactions in and outside of the program.
  • Provided a safe environment for students and staff by following regulations and safety procedures
  • Trained new hires on classroom and site management skills

Ground Helper

Skyline Utilities
Brainerd, MN
01.2019 - 02.2019
  • Shortened or lengthened wires by removing or adding wire and used different types of splices, connectors and clamps.
  • Assisted in various capacities during construction, repair and maintenance of electrical lines.
  • Climbed transmission poles to install insulators and rollers under new construction
  • Organized and cleaned work area and tools.
  • Demonstrated best safety practices working at heights and lifting various objects.
  • Transported supplies to work sites, removed from trucks and organized for crew use.

Education

Facility And Service Technology -

Rochester Community And Technical College
Rochester, MN
03.2023

Powerline Technology Diploma -

Minnesota West Community And Technical College
Jackson
05.2018

Skills

  • Creative problem solving
  • Positive Interactions
  • Punctual and Reliable
  • Willingness to Learn
  • Analytical and Critical Thinking
  • Adaptable

Certification

  • Special Class Engineer License
  • EPA Section 608 Universal Refrigerant certification
  • Aerial Lift Certifaction

Languages

American Sign Language
Limited

Hobbies

  • Active member in the Rochester music scene.
  • Guitar player for four bands. Two of which have studio album releases and one that has toured professionally.
  • Avid audio and gear collector for live shows.

Timeline

Field Technician

Sound and Media Solutions
05.2023 - Current

Maintenance Intern

Pace Dairy
09.2022 - 05.2023

Ground Helper

Skyline Utilities
01.2019 - 02.2019

Special Needs Assistant/ Program Lead

School Age Child Care
10.2016 - 08.2022

Facility And Service Technology -

Rochester Community And Technical College

Powerline Technology Diploma -

Minnesota West Community And Technical College

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Brody Heinzel