Brody Heinzel
Rochester,MN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Technician
Sound and Media Solutions
Rochester, MN
05.2023 - Current
- Performed service calls to repair and maintain commercial sound equipment and systems.
- Tasked with the construction and deployment of new commercial sound systems.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Collaborated with engineering teams to develop solutions to technical challenges encountered in the field.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
- Provided technical support to customers via phone, email and in person.
Maintenance Intern
Pace Dairy
Rochester, MN
09.2022 - 05.2023
- Operated hand and power tools to complete repairs.
- Installed new systems, replacement parts and components to maintain proper operation.
- Read and interpreted equipment and work orders to properly perform required maintenance services.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Performed routine maintenance by inspecting drives, motors or belts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
Special Needs Assistant/ Program Lead
School Age Child Care
Rochester, MN
10.2016 - 08.2022
- Tasked with organizing and creating staff schedules during summer and school year session.
- Utilized behavior management skills to foster environment conducive to student learning.
- Accommodate children with special needs by adhering to IEPs and learning American Sign Language.
- Lead and organize gym and art activities
- Scheduled and held conferences to keep parents up-to-date on children's behaviors and accomodations for the summer and school program.
- Participated in workshops, trainings and conferences to improve site management skills.
- Created positive student and parent interactions in and outside of the program.
- Provided a safe environment for students and staff by following regulations and safety procedures
- Trained new hires on classroom and site management skills
Ground Helper
Skyline Utilities
Brainerd, MN
01.2019 - 02.2019
- Shortened or lengthened wires by removing or adding wire and used different types of splices, connectors and clamps.
- Assisted in various capacities during construction, repair and maintenance of electrical lines.
- Climbed transmission poles to install insulators and rollers under new construction
- Organized and cleaned work area and tools.
- Demonstrated best safety practices working at heights and lifting various objects.
- Transported supplies to work sites, removed from trucks and organized for crew use.
Education
Facility And Service Technology -
Rochester Community And Technical College
Rochester, MN03.2023
Powerline Technology Diploma -
Minnesota West Community And Technical College
Jackson05.2018
Skills
- Creative problem solving
- Positive Interactions
- Punctual and Reliable
- Willingness to Learn
- Analytical and Critical Thinking
- Adaptable
Certification
- Special Class Engineer License
- EPA Section 608 Universal Refrigerant certification
- Aerial Lift Certifaction
Languages
American Sign Language
Limited
Hobbies
- Active member in the Rochester music scene.
- Guitar player for four bands. Two of which have studio album releases and one that has toured professionally.
- Avid audio and gear collector for live shows.
Timeline
Field Technician
Sound and Media Solutions
05.2023 - Current
Maintenance Intern
Pace Dairy
09.2022 - 05.2023
Ground Helper
Skyline Utilities
01.2019 - 02.2019
Special Needs Assistant/ Program Lead
School Age Child Care
10.2016 - 08.2022
Facility And Service Technology -
Rochester Community And Technical College
Powerline Technology Diploma -
Minnesota West Community And Technical College