Dynamic Creative Content Specialist with expertise in content creation, social media management, and leadership. Proven track record of producing engaging video content and managing successful campaigns to enhance brand presence and audience interaction.
Overview
6
6
years of professional experience
Work History
Creative Content Specialist / TikTok Specialist
WOLFpak
Costa Mesa, California
05.2025 - Current
Monitored online interactions to gather feedback for future content strategies.
Planned, produced, and edited video projects to enhance audience engagement.
Generated innovative content ideas aligned with company objectives.
Researched industry trends to guide content direction effectively.
Managed social media accounts to promote content and foster follower engagement.
Oversaw TikTok affiliate channel with over 3,000 affiliates, driving growth.
Led TikTok Live team of more than 10 members, ensuring productivity.
Car Wash Attendant
Autobell
Indian Trail, North Carolina
12.2022 - 05.2025
Assisted customers with service options and provided excellent customer support.
Collaborated with team members to streamline car wash processes.
Managed payments and processed transactions at the cash register.
Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
Responded promptly to customer inquiries or complaints in a professional manner.
Assisted customers with selection of car wash packages and add-on services.
Coach
Chick-fil-A
Indian Trail, North Carolina
04.2020 - 12.2022
Facilitated team training sessions on customer service standards and best practices.
Coordinated daily operations to ensure smooth service during peak hours.
Engaged with customers to address concerns and improve their dining experience.
Provided feedback to team members to enhance performance and efficiency.