Brody Pierce
Williston,FL
Summary
Dynamic professional with a proven track record at Diane D Pierce State Farm, excelling in client relationship building and compliance management. Achieved top sales in the North Central Sales Territory while enhancing customer satisfaction and mentoring new staff. Skilled in negotiation and organizational strategies, driving significant growth in Life and Health production.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Agent Team Member
Diane D Pierce State Farm
05.2016 - Current
- Enhanced customer satisfaction by providing exceptional service and support in a timely manner.
- Effectively resolved client issues, preventing potential escalations and maintaining strong client retention rates.
- Led North Central Sales Territory in generating financial service production and premium.
- Guided development of new staff within a State Farm agency.
- Worked with 15+ State Farm Agencies to increase their Life and Health production
- Utilized company CRM software effectively, keeping track of leads, conversions, and follow-up activities for better organization and time management.
- Led Agency to Chairman’s Circle, Presidents Club, and Exotic Travel through Fiancial Service production multiple years running
- Participated in Gainsco Pilot Program in the State of Florida
- Developed proficiency in State Farm Alliance initiatives such as Trupanion, US Bank, and RocketPro as a licensed MLO (prior to alliance ending)
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FL12.2018
High School Diploma -
Williston High School
Williston, Fl06.2015
Skills
- Client relationship building
- Strong negotiation
- Compliance management
- Cross-functional teamwork
- Positive attitude
- Organizational skills
- Customer needs determination
Certification
2-20
2-15
SIE
Series 6
Series 65
Timeline
Agent Team Member
Diane D Pierce State Farm
05.2016 - Current
Bachelor of Science - Business Administration
University of Florida
High School Diploma -
Williston High School
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