Brody Resick
Apple Valley,MN
Summary
Dedicated professional specializing in personal care and service. Recognized for exceptional productivity and effective task execution, leading to high levels of client satisfaction. Strong skills in empathetic communication, time management, and problem-solving. Builds trust and positive relationships through active listening and interpersonal engagement.
Overview
5
5
years of professional experience
Work History
Train Conductor
Union Pacific
Saint Paul, Minnesota
04.2025 - Current
- Operated trains safely across diverse routes while adhering to schedules.
- Communicated with crew members to ensure seamless operations during runs.
- Collaborated with dispatchers to coordinate train movements effectively.
- Operated switches and signals in accordance with established procedures.
- Provided on-board announcements regarding stops, delays, and transfers.
- Reported any irregularities or malfunctions to the engineer or supervisor immediately.
- Maintained cleanliness and organization of yard space to ensure safety compliance.
Service Advocate
Target
Apple Valley, USA
06.2021 - Current
- Employed effective listening techniques during conversations with customers in order to understand their needs.
- Generated creative ideas for improving the efficiency of daily operations within the department.
- Developed and maintained strong relationships with customers by providing prompt, accurate, and courteous responses.
- Learned a multitude of jobs around Target including Guest Service, Drive-up, fulfillment, Electronics, cart attendant and checkout lanes.
- Was chosen for special project to preform a multisite inventory reconciliation where I lead the project team for metrics in inventory processing.
Education
High School Diploma -
Eastview High School
Apple Valley06.2023
Skills
Customer service background
- Complaint handling
- Decision-making skills
Train operation background
- Train operation
- Signal handling
- Train dispatch coordination
- Team collaboration
- Switching cars
- Safety management
- Managing yard switching
- Maintaining safety
- Conducting
- Problem-solving abilities
- Rules compliance
- Weather Condition Adaptability
refrences
- Noah Rolling, Transportation Associate, (612) 554-8718, Nreidr10@gmail.com
- Guled Khawi, Service Advocate, (612) 442-5639, guled2003khawi@gmail.com
- Erik Alexander, Service Advocate, (952) 454-8645, erikelvinalexander@gmail.com
Timeline
Train Conductor
Union Pacific
04.2025 - Current
Service Advocate
Target
06.2021 - Current
High School Diploma -
Eastview High School