- I am also a musician, who composes, arranges, and produces my own work as well as playing live gigs
Brody Witta
Minneapolis,MN
Summary
Detail-oriented professional with a strong focus on quality control and time management. Demonstrated success in maintaining cleanliness and organization while delivering prompt service, ensuring a positive guest experience.
Overview
11
11
years of professional experience
Work History
Barista
The Lobby Coffee and Leisure
Excelsior, MN
02.2024 - Current
- Provided exceptional customer service, enhancing guest experience and satisfaction.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in training new baristas on beverage preparation techniques and store procedures.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Assistant Manager
The Lobby Coffee and Leisure
Excelsior
07.2023 - 02.2024
- Assisted in managing daily operations to ensure optimal service delivery and customer satisfaction.
- Trained new team members on operational procedures and customer service best practices.
- Monitored performance metrics to identify areas for process improvement and enhance service quality.
- Resolved customer complaints effectively, enhancing overall guest experience and loyalty initiatives.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Pizza Delivery Driver
Lulus's Pizza
Mound, MN
07.2020 - 04.2023
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Navigated efficiently using GPS systems to optimize delivery routes.
- Maintained accurate cash handling during transactions and reconciled daily sales.
- Communicated effectively with team members to coordinate order preparation and delivery schedules.
Staff Member
Cottagewood General Store
Excelsior, MN
05.2015 - 10.2019
- Provided exceptional customer service, enhancing guest experiences and fostering repeat business.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Operated point-of-sale system efficiently, processing transactions and managing cash drawer accurately.
- Collaborated with team members to maintain store cleanliness and organization, promoting a welcoming environment.
Dishwasher
Joey Novas
Excelsior, MN
11.2017 - 12.2018
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation of kitchenware.
- Maintained organized workstations, optimizing workflow efficiency during peak service hours.
- Collaborated with kitchen staff to support timely meal service and uphold quality standards.
- Trained new team members on proper dishwashing techniques and safety protocols.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN06.2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Quality control
- Exceptional customer service
- Active listener
Websites
Interests
Timeline
Barista
The Lobby Coffee and Leisure
02.2024 - Current
Assistant Manager
The Lobby Coffee and Leisure
07.2023 - 02.2024
Pizza Delivery Driver
Lulus's Pizza
07.2020 - 04.2023
Dishwasher
Joey Novas
11.2017 - 12.2018
Staff Member
Cottagewood General Store
05.2015 - 10.2019
High School Diploma -
Minnetonka High School