Brogan Helmeid
Reedsburg,WI
Summary
High-energy professional with a strong ability to welcome guests, manage entrances, and balance server loads for streamlined operations. Known for being collaborative, hardworking, and efficient in prioritizing and handling multiple tasks to enhance the dining experience. Pursuing a degree in Business Finance or Accounting, with plans to follow in my father's footsteps in the business world.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Chula Vista Resort - Wisconsin Dells Waterpark Resort
Wisconsin Dells, WI
07.2020 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Ticket Agent
Dells Army Ducks
Wisconsin Dells, WI
05.2024 - 09.2024
- Provided customer service to passengers at the ticket counter, including checking in luggage and issuing boarding passes.
- Performed cashier duties such as handling payments by credit cards, checks or cash.
- Answered phone calls from customers regarding flight information and other related queries.
- Resolved customer complaints in a professional manner.
Education
BBA - Accounting
University of Wisconsin, Platteville
Platteville, WI05-2026
High School Diploma -
Reedsburg Area High School
Reedsburg, WI05-2022
Skills
- Team member support
- Table Bussing
- Order delivery practices
- Table resetting
- Food Running
- Order Management
- Guest Seating
- Sales expertise
Accomplishments
- Achieved High Honors Roll in High School
- Completed a 1-Year Internship in Business Management
- Recipient of the Anitra "Kid" Wilcox Award
Certification
- Bartender
Affiliations
- Varsity Tennis Doubles and Singles
- Cross Country Runner
- Golf
Timeline
Ticket Agent
Dells Army Ducks
05.2024 - 09.2024
Server
Chula Vista Resort - Wisconsin Dells Waterpark Resort
07.2020 - Current
- Bartender
BBA - Accounting
University of Wisconsin, Platteville
High School Diploma -
Reedsburg Area High School
Similar Profiles
ORIANNIS M. GÓMEZORIANNIS M. GÓMEZ
Housekeeper at Chula Vista Resort - Wisconsin Dells Waterpark ResortHousekeeper at Chula Vista Resort - Wisconsin Dells Waterpark Resort
Jacob BuchstaberJacob Buchstaber
Lifeguard Supervisor at Chula Vista Resort - Wisconsin Dells Waterpark ResortLifeguard Supervisor at Chula Vista Resort - Wisconsin Dells Waterpark Resort
KADESHA A. WRIGHTKADESHA A. WRIGHT
Housekeeper/Customer Service Attendant at Chula Vista Resort Conference CenterHousekeeper/Customer Service Attendant at Chula Vista Resort Conference Center