Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Bradley Rogers

Phoenix,AZ

Summary

Dynamic team player excelling in relationship building and credit analysis. Expert in guiding clients through loan options based on needs uncovered through relevant questions, ensuring compliance, and fostering trust to earn repeat business. Adept at managing loan applications and delivering exceptional member service to meet financial goals.



Overview

2
2
years of professional experience
1
1
Certification

Work History

Loan Officer

Mountain America Credit Union
04.2025 - Current
  • Assisted members in completing loan applications and gathering necessary documentation.
  • Learned compliance regulations to ensure adherence during loan processing.
  • Made outbound calls to discuss refinancing debt, opening accounts, meeting with branch partners, etc
  • Managed member inquiries and provided information regarding loan products.
  • Developed rapport with members to foster trust and earn repeat business.
  • Educated members on various loan options, guiding them towards informed decisions that fit their financial goals.

Customer Advocate

Carvana
07.2024 - 03.2025
  • Facilitated vehicle purchase processes by providing detailed information on inventory and financing options.
  • Conducted follow-up calls to ensure customer satisfaction post-purchase, fostering long-term relationships.
  • Utilized CRM software to track interactions, maintaining organized records for future reference.
  • Assisted customers post purchase with identifying if their needed repair is covered under their warranty & founds nearest repair facilities
  • Collaborated with other teams and departments when needed

Nutritionist

Peak Nutrition
08.2023 - 06.2024
  • Developed personalized nutrition plans for diverse clientele based on individual health & fitness goals..
  • Conducted comprehensive nutritional assessments paired with inbody scans to identify deficiencies and educated on appropriate dietary adjustments.
  • Built supplement profiles for clients based on individual goals uncovered through relevant question asking and rapport building.
  • Ran community building booths at local gyms & events

Education

High School Diploma -

Corona Del Sol
Tempe, AZ
05-2022

Skills

  • Financial services
  • Relationship building and management
  • Credit analysis
  • Consumer lending
  • Customer service-focused
  • Loan application management
  • Database management

Certification

  • Certified Public Notary - Effective until 11/15/29
  • NMLS ID 2727358

Interests

- I love weight lifting & supplements

- I enjoy watching movies & pop culture

- I am obsessed with Basketball & the Suns

Timeline

Loan Officer

Mountain America Credit Union
04.2025 - Current

Customer Advocate

Carvana
07.2024 - 03.2025

Nutritionist

Peak Nutrition
08.2023 - 06.2024

High School Diploma -

Corona Del Sol