Broghan Laundry
Lowell,Ma
Summary
Seeking a part-time summer job as a hardworking and passionate employee looking to use customer relationships, efficiency, and communication skills to achieve goals within the job.
Overview
5
5
years of professional experience
Work History
Marketing and Promotions
Athletic Programs: Marketing
09.2024 - Current
- Assisted with game day operations for each varsity sports team on campus.
- Handled pregame, post-game, and quarterly music in the media box.
- Efficiently set up crowd pleasing games played by fans during media timeouts and half time.
- Worked effectively in fast-paced environments.
Wait Staff Member
Eastern Yacht Club
07.2022 - 08.2024
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Kitchen and Counter Services
Darios Cafe
11.2021 - 08.2022
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Demonstrated strong attention-to-detail and consistency when measuring ingredients and following recipes closely for best results.
Kitchen and Counter Services
Eat Well Kitchen
10.2019 - 03.2020
- Operated register efficiently, improving customer experience.
- Contributed to inventory management.
- Prepared store for opening or closing procedures, ensuring all tasks were completed on time.
- Trained in other departments as needed, demonstrating adaptability and commitment to the team.
Education
BBA - Business
University of Massachusetts Lowell
Lowell, MA05.2026
High School Diploma -
Swampscott High School
Swampscott, MA06.2022
Skills
- Patience and Empathy
- Strong Work Ethic
- Adaptability and Resilience
- Team Collaboration
- Time Management
- Reliability
- Strong multitasking
- Microsoft (Excel, PowerPoint, Outlook, Word)
Affiliations
- Active in the gym 6 days a week.
- Participated on sports teams from 2010-2024.
Accomplishments
- Earned 2024 Fall Semester Honors with distinction.
Timeline
Marketing and Promotions
Athletic Programs: Marketing
09.2024 - Current
Wait Staff Member
Eastern Yacht Club
07.2022 - 08.2024
Kitchen and Counter Services
Darios Cafe
11.2021 - 08.2022
Kitchen and Counter Services
Eat Well Kitchen
10.2019 - 03.2020
BBA - Business
University of Massachusetts Lowell
High School Diploma -
Swampscott High School