Bron Bufort
Philadelphia,PA
Summary
Results-driven Sr. Business Analyst with expertise in data analysis, requirements gathering, and stakeholder management, skilled in Agile methodology and user acceptance testing.
Overview
12
12
years of professional experience
Work History
Sr. Business Analyst
The Intelepath Group LLC
Lakeland, FL
01.2023 - Current
- Led cross-functional teams to identify business requirements and optimize workflow processes.
- Analyzed complex data sets to drive strategic decision-making and improve operational efficiency.
- Developed comprehensive business process models to enhance clarity and communication across departments.
- Collaborated with stakeholders to gather and document user requirements for system enhancements, identify business need, identify data sources.
- Led user acceptance testing efforts, ensuring solutions met business needs.
- Train and mentor new employees.
- Implemented data visualization tools to provide actionable insights for executive leadership presentations.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Provided technical support for troubleshooting analytics and reporting issues.
- Created dashboards to monitor and track key performance indicators.
- Developed business requirements documentation to align stakeholders on project objectives.
Business Analyst / Application Support
Exelon / PECO Energy
Philadelphia, PA
11.2015 - 11.2022
- Developed data models to support decision-making and strategic planning initiatives.
- Facilitated workshops to define project scope and gather stakeholder feedback effectively.
- Implemented process documentation standards to ensure consistency across projects.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Perform user acceptance testing.
- Answer hotline to resolve technical issues, and responded to inquiries by internal customers regarding company applications.
- Review business processes to identify efficiencies and recommend improvements.
- Create change requests, incidents and remedy tickets VIA ALM and ServiceNow.
- Partner with IT to address issues affecting company applications and interfaces.
- Liaison between the IT and business entities of the organization.
- Requirements gathering for projects pertaining to system enhancements, application configurations, etc.
- Collaborate with stakeholders, internal/external customers, management, and IT teams to gather and document detailed business and technical requirements.
- Lead training and onboarding efforts all new employees.
- Maintained system integrity by performing annual and quarterly audits on specific company applications.
Billing Analyst
Medical Guardian
Philadelphia, PA
01.2014 - 10.2015
- Analyzed billing discrepancies to ensure accuracy and resolve client inquiries efficiently.
- Collaborated with cross-functional teams to streamline billing processes and improve operational efficiency.
- Developed and implemented training materials for new billing staff, enhancing onboarding experiences.
- Monitored payment trends and identified areas for process improvements, reducing cycle time for invoicing.
- Data Entry
- Processing Payments.
- Train new employees.
Education
Bachelor of Science - Business
University of Redlands
Redlands, CA05-2013
Bachelor of Science - Business
Delaware County Community College
Media, PASkills
- Requirements gathering
- Agile methodology
- User acceptance testing
- Stakeholder management
- Power BI
- Waterfall & Agile
- Data Analysis/Analytical Skills
- Pivot Tables & V-Lookups
Timeline
Sr. Business Analyst
The Intelepath Group LLC
01.2023 - Current
Business Analyst / Application Support
Exelon / PECO Energy
11.2015 - 11.2022
Billing Analyst
Medical Guardian
01.2014 - 10.2015
Bachelor of Science - Business
University of Redlands
Bachelor of Science - Business
Delaware County Community College