Proficient in crisis intervention and conflict resolution, with a commitment to ensuring safety and compliance. Experienced in writing detailed reports and communicating effectively with co-workers and the public to enhance operational outcomes.
Overview
14
14
years of professional experience
Work History
Detention Deputy
Maricopa County Sheriff's Office
Phoenix, AZ
05.2021 - 01.2026
Supervised daily operations within detention facilities to ensure safety and security of inmates.
Responsible for communicating factual and procedural information clearly, orally and in writing.
Assisted in processing intake procedures for new detainees, ensuring compliance with established protocols.
Responsible for writing detailed, accurate, and objective reports concerning inmate behavior, use of force, or other serious or violent incidents in a timely manner.
Critical Care Decontamination System Shift Lead
Battelle Memorial Institute (In Conjunction With FEMA)
Various Locations Across The US
05.2020 - 03.2021
Supervised daily operations, providing guidance to a team of technicians to ensure team priorities, objectives, and compliance with safety protocols were met.
Trained and mentored team members on effective workflow practices and operational procedures.
Implemented process improvements that enhanced efficiency and streamlined operations.
Patient Services Coordinator
Starkey HearCare
Del Rio, TX
08.2019 - 05.2020
Coordinated patient scheduling and appointment management to optimize workflow efficiency.
Facilitated communication between patients and audiologists to enhance service delivery.
Maintained accurate patient records and updated electronic health systems for compliance.
Provided a professional and inviting front office experience.
Assistant Probation Officer
63rd/83rd Judicial District Community Supervision & Corrections Dept.
Del Rio, TX
11.2018 - 07.2019
Conducted regular case reviews to assess compliance with probation terms and conditions.
Prepared paperwork for the courts (Pre-Sentence Investigation Reports, Criminal History Summaries, Financial Summaries, and Recommendations)
Monitored client progress through frequent communication and documentation of behavioral changes.
Conducted supervised urine drug analysis and processed the specimen and related paperwork.
Correctional Officer
The Geo Group
Del Rio, TX
05.2013 - 10.2018
Supervised inmate behavior and maintained safety protocols within correctional facility.
Managed conflict resolution among inmates, promoting a secure environment for both staff and detainees.
Trained new officers on emergency procedures, operational protocols, and inmate management strategies.
Secretary/Assistant Bookkeeper
Del Rio Honda-polaris
Del Rio, TX
04.2012 - 04.2013
Accounted for financial transactions by establishing a chart of accounts.
Coordinated scheduling for meetings and appointments.
Collected and summarized timekeeping information to process and close periodic payrolls.
Developed efficient filing systems to enhance information retrieval and organization.
Education
Bachelor of Science - Behavioral Sciences
South Mountain Community College
Phoenix, AZ
05-2027
Associate of Arts - General Studies
Southwest Texas Junior College
Del Rio, TX
05-2013
High School Diploma -
Del Rio High School
Del Rio, TX
06-2011
Skills
CPR/First-Aid/Narcan Certified
Bilingual (Proficient in English & Spanish)
Knowledgeable of Microsoft Office, fax machines, printers, scanners, personal computers and other office equipment