Summary
Overview
Work History
Education
Skills
Timeline
23

Jacquelyn Tello

Haines City,FL

Summary

10 year employee with the Polk County Sheriff's Office, skilled in de-escalation techniques and inmate monitoring. Proven ability to enhance safety and security through proactive intervention. Recognized for compassionate care during medical emergencies and effective training of new deputies, ensuring high standards of facility operations. Known for skilled in conflict resolution, surveillance, and ensuring safety within detention facilities. Known for hard work, teamwork, adaptability, and delivering consistent results. Dependable, quick learner, and adept at handling high-pressure situations with integrity and professionalism.

Overview

10
10
years of professional experience

Work History

Detention Deputy

Polk County Sheriff's Office
08.2023 - Current
  • Relieved potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
  • Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
  • Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
  • Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
  • Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
  • Improved relations between inmates and staff by addressing concerns promptly and professionally.
  • Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
  • Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
  • Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals.

Clerical Assistant

Polk County Sheriff's Office
02.2015 - 06.2017
  • Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
  • Conducted fingerprints for the general public on paper and electronically.
  • Typed up transcripts for Detectives and Deputies on recorded statements.

Education

Bachelor of Science - Criminal Justice

Southeastern University
Lakeland, FL
03-2026

Dual Academy -

PSC Kenneth C. Thompson Institute of Public Safety
Winter Haven, FL
06-2018

Associate of Arts - Liberal Arts

Polk State College
Lakeland, FL
12-2015

High School Diploma -

Lake Gibson Senior High School
Lakeland, FL
06-2010

Skills

  • DTI
  • CIT
  • Defensive Tactics
  • First aid and CPR Certified
  • Inmate monitoring
  • De-escalation techniques
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Security and sanitation checks
  • Multitasking Abilities

Timeline

Detention Deputy

Polk County Sheriff's Office
08.2023 - Current

Clerical Assistant

Polk County Sheriff's Office
02.2015 - 06.2017

Bachelor of Science - Criminal Justice

Southeastern University

Dual Academy -

PSC Kenneth C. Thompson Institute of Public Safety

Associate of Arts - Liberal Arts

Polk State College

High School Diploma -

Lake Gibson Senior High School
Jacquelyn Tello