Brook Benham
Los Lunas,NM
Summary
Hard working and passionate Nursing Assistant with 5 + years of experience providing comprehensive support and care to patients. Committed to increasing patient centered-care through hands-on skills by completing routine tasks, assisting with patient care needs, developing patient rapport and continuously monitoring & assessing patients. Skillful in solving complex problems and staying calm in emergency situations. Expertise in adult health medical surgical, neurologic and bariatric patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Presbyterian Rust Medical Center
01.2020 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Chief Scribe
Scribe America
01.2018 - 01.2020
- Scribe for ScribeAmerica at Central New Mexico Correctional Facility (Mental Health & Primary Care)
- Managed the first Scribe America program at CNMCF where I overlooked four physicians to pair with scribes every week.
- Accompanied clinicians into patient rooms and transcribed dictations and notes.
- Sought out missing information from clinicians to complete physician charts.
- Gathered and inputted pertinent patient information from external sources such as outpatient lab tests, nursing home and EMS records.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
Server
Fat Squirrel Pub & Grille
06.2014 - 01.2018
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked identification for minimum age for sale of alcoholic beverages.
Lifeguard
Odessa College Sports Center indoor pool
03.2014 - 05.2014
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Server
Texas Roadhouse
02.2014 - 04.2014
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
Volleyball Coach
Volunteer Work
03.2013 - 06.2013
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Prepared athletes for special competitions and tournaments.
Education
Bachelor of Science - Nursing
Brookline College
Albuquerque, NM08.2023
No Degree - Nursing
Santa Fe Community College
Santa Fe, NMNo Degree - Nursing
ITT Technical Institute
Albuquerque, NMNo Degree - Nursing
Central New Mexico Community College
Rio Rancho, NMNo Degree - Nursing
Odessa Community College
Odessa, TXHigh School Diploma -
Cleveland High School
Rio Rancho, NM05.2013
Skills
- Successful multitasking while remaining professional and courteous in a fast-paced environment
- Ability to work with diverse ranges of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Skilled at anticipating, identifying and fulfilling patient needs and clarifying special requests
- Skilled in organizing work and assignments
- Companionship and Emotional Support
- Nursing Assessments and Skills
- Patient Care and Safety
- Grooming and Bathing Assistance
- Computer Literacy
- Patient Mobility Support
- Client Documentation
Certification
- BLS - Basic Life Support
- NT - Nursing Assistant
- Nursing Clinical training at Lovelace Heart Hospital Cardiac Progressive Care Unit, UNMH Cardiac Unit, and Presbyterian Hospital Cardiac Critical Care Unit.
Timeline
Nursing Assistant
Presbyterian Rust Medical Center
01.2020 - Current
Chief Scribe
Scribe America
01.2018 - 01.2020
Server
Fat Squirrel Pub & Grille
06.2014 - 01.2018
Lifeguard
Odessa College Sports Center indoor pool
03.2014 - 05.2014
Server
Texas Roadhouse
02.2014 - 04.2014
Volleyball Coach
Volunteer Work
03.2013 - 06.2013
Bachelor of Science - Nursing
Brookline College
No Degree - Nursing
Santa Fe Community College
No Degree - Nursing
ITT Technical Institute
No Degree - Nursing
Central New Mexico Community College
No Degree - Nursing
Odessa Community College
High School Diploma -
Cleveland High School
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