Desiree Vienneau
Bellingham,United States
Summary
Experienced server with excellent customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Extremely customer-focused and dedicated to maintaining restaurant and food industry standards.
Professional artist with strong skills in permanent makeup application, color theory, and skin analysis. Known for delivering consistent, high-quality results through teamwork and adaptability. Expertise in enhancing client features, hygiene practices, and customer service. Dependable in fast-paced environments and responsive to changing client needs.
Overview
16
16
years of professional experience
Work History
Server
Longhorn Steakhouse
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Certified Permanent Makeup Artist
Everlasting Beauty Design
07.2019 - Current
- Enhanced client satisfaction by delivering tailored permanent makeup services.
- Answer phone calls and emails to schedule client appointments.
- Employ outstanding client and customer service skills to meet goals and exceed client expectations.
- Strong communication skills
- Self-motivated
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Server
The Cheesecake Factory
05.2017 - 12.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.
- Increased sales significantly by upselling higher-end products to customers.
- Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server
Longhorn Steakhouse
02.2013 - 04.2017
- Learn menu items and be able to describe them appropriately to guests
- Accurately record orders and partner with team members to serve food and beverages that exceed guests expectations.
- Serve food in fast paced, diverse environment.
- Strong interpersonal skills that has the ability to engage with guests.
- Train new staff on guests service expectations, safety procedures, proper food handling, and restaurant protocols.
Server
Applebee's Neighborhood Grill & Bar
09.2008 - 03.2013
- Obtain orders from guests; serve food in a fast paced environment.
- Assisted guests with making menu choices in an informative and helpful fashion.
- Provide support to co-workers to maximize efficiency.
- Ensure that requirements for all guests are met; including small children, disabled, or food allergic guests.
- Train new restaurant staff.
Education
High School Diploma -
Bellingham High School
Bellingham, MA06.2007
Skills
- Excellent communication and interpersonal skills- at all levels
- Problem-solving
- Successful multitasking while remaining professional and courteous in a fast-paced environment
- Possess a fantastic memory and excellent listening skills, resulting in highly accurate order placement
- Absolutely dedicated to providing a positive and memorable experience for all customers
- Teamwork and collaboration
- Strong attention for detail with proven ability to quickly learn all aspects of new menus and specialties
Timeline
Server
Longhorn Steakhouse
02.2024 - Current
Certified Permanent Makeup Artist
Everlasting Beauty Design
07.2019 - Current
Server
The Cheesecake Factory
05.2017 - 12.2020
Server
Longhorn Steakhouse
02.2013 - 04.2017
Server
Applebee's Neighborhood Grill & Bar
09.2008 - 03.2013
High School Diploma -
Bellingham High School
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