LIMMIE JURRELL
Memphis,TN
Summary
A position that utilizes customer service, sales support, and communication skills. Seek a position that provides the opportunity for advancement upon demonstration of hard work and significant accomplishments. Offer a solid background in customer service based on experience gained from diverse positions. Recognized for ability to learn new procedures quickly, work well under pressure, and make an immediate contribution to organizational efficiency and productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Firebirds Wood Fired Grill
Collierville
01.2023 - 04.2024
- Greeted guests upon arrival with a warm and friendly demeanor, providing an excellent first impression.
- Managed reservations, seating arrangements, and guest inquiries with efficiency and professionalism.
- Assisted servers by taking food and beverage orders, delivering orders accurately, and ensuring guest satisfaction while also taking care of my section as well
- Maintained cleanliness and organization of the dining area, including setting and clearing tables in a timely manner.
- Communicated effectively with kitchen staff and management to ensure smooth service and resolve any issues promptly.
- Received positive feedback from customers for attentive service and ability to accommodate special requests.
Server / Host / Bartender
BILL'S BAR & BURGER
New York, NY
07.2022 - 01.2023
- Provided exceptional customer service to a diverse clientele, anticipating needs and exceeding expectations.
- Managed a high volume of guests during peak hours, maintaining composure and efficiency under pressure.
- Collaborated with team members to prioritize tasks and streamline service flow, contributing to a positive work environment.
- Assisted with training new staff members on restaurant policies, procedures, and customer service standards.
- Demonstrated strong product knowledge by accurately describing menu items and offering recommendations to guests.
- Recognized by management for reliability, professionalism, and dedication to providing outstanding service.
Barista / Server
CAFE ECLECTIC
Memphis, TN
04.2020 - 04.2022
- Provided excellent customer service by greeting patrons, taking orders, and ensuring a positive experience for all customers.
- Prepared and served a variety of coffee beverages, including espresso, lattes, cappuccinos, and specialty drinks, adhering to quality standards.
- Managed cash transactions accurately and efficiently, maintaining a balanced cash register.
- Maintained cleanliness and organization of the coffee shop, including the service area, equipment, and dining area.
- Collaborated with team members to uphold a productive and positive work environment.
- Received commendations from management for consistently exceeding sales targets and providing exceptional customer service.
Education
Bachelor of Science - Nursing
Northwest Mississippi Community College
01-2023
RIDGEWAY HIGH SCHOOL
Skills
- Drawing from diplomacy and problem-solving skills to resolve customer problems and complaints
- Providing high levels of customer service and support to increase rapport/sales with clients, and to professionally represent the company
- Utilizing strong communication and interpersonal skills to provide quality representation of an organization and maintain high levels of customer satisfaction
- Offer a solid background in sales/administrative support and customer service based on experience gained from diverse positions Recognized for ability to learn new procedures quickly, work well under pressure, and make an immediate contribution to organizational efficiency and productivity
- Sales Support
- Host/Hostess
- Barista Experience
- Event Planning
- POS
- Food Handling
- Training & Development
- Cash Handling
- Presentation Skills
- Food handling
- Organizational skills
- Time management
- Guest Engagement
- Table Setting
- Food inspection
- Order Management
- Food Delivery
- Safe Food Handling
- Table Bussing
- Beverage Preparation
- Food Running
- High-volume dining
- Menu Memorization
- Order Accuracy
Certification
- Microsoft Word
- Microsoft Excel
Timeline
Server
Firebirds Wood Fired Grill
01.2023 - 04.2024
Server / Host / Bartender
BILL'S BAR & BURGER
07.2022 - 01.2023
Barista / Server
CAFE ECLECTIC
04.2020 - 04.2022
Bachelor of Science - Nursing
Northwest Mississippi Community College
RIDGEWAY HIGH SCHOOL