Cherrion Williams

Server
TopGolf

Sacramento CA
June 2023 – February 2025

• Greeted customers, presented menus, and provided knowledgeable recommendations on food and beverages.
• Managed multiple tables while ensuring prompt service and customer satisfaction.
• Processed customer orders using POS system, ensuring accuracy.
• Collaborated with kitchen staff to deliver meals in a timely manner.
• Up-sold specials and promoted daily menu items to increase sales.
• Handled customer inquiries, resolved complaints, and ensured positive dining experiences

Bar-back

• Assisted bartenders in keeping the bar fully stocked with liquor, mixers, and supplies.
• Maintained cleanliness of the bar area, including restocking glasses, garnishes, and ice.
• Managed inventory and helped with ordering bar supplies.
• Ensured that the bar environment was safe, clean, and well-organized for efficient service.
• Provided support during high-volume shifts, ensuring smooth operations.

Server

The H

Orlando,FL

August 2020 – May 2023

• Deliver high-end service in a recommended restaurant, managing 6 plus tables during peak hours
• Guide guests through a seasonal menu, offering chef specials and wine pairings to enhance the dining experience.
• Upsell premium dishes and beverage selections, increasing check averages by 15%.
• Maintain impeccable table settings, timing, and guest engagement in line with fine dining standards.
• Recognized as “Server of the Month” seven times for excellence in service and guest feedback.