Brook Brown
Dillsburg,PA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality care.
Overview
17
17
years of professional experience
Work History
Register Medical Assistant
PennState Health Neuroosurgery
Camp Hill, PA
07.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations, obtained vital signs, triaged phone calls.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Insurance Authorization Specialist
PennState Health Milton Hershey
02.2025 - 05.2025
- Obtained prior authorizations in pharmacy capacity for specialty medications. Work with various different EMR systems and computer programs.
Associate Insurance Authorization II/Registered Medical Assistant
PennState Health Medical Group Neurology
Lemoyne, PA
11.2020 - 02.2025
- Obtained an Promotion 11/2023 to Associate Insurance Authorization II
- Obtain prior authorizations for Neurological medications; appeal denials; knowledge of Cover My Meds; knowledge of Prompt PA; knowledge of medical terminology and EMR Cerner. I also have the role of Botox Coordinator which details ordering botox via specialty pharmacies; submitting prior authorizations; knowing tried and failed medications and contraindications; knowledge of insurances; Buy and Bill Botox. Registered Medical Assistant duties as followed below.
Medical Assistant
Geisinger Holy Spirit Neurology (Transitioned to PSH)
Lemoyne, PA
10.2019 - 10.2020
- Obtained medication prior authorizations for medications; appeal denials; rooming of patients; obtained vital signs; administered injections; triaged messages to providers; made normal test result calls to patients; cleaning of rooms per CDC guidelines.
Switch Board Operator
Cape Fear Valley Medical Center
Fayetteville, NC
02.2017 - 08.2019
- Paged out rapid response and codes; placed calls to on-call staff; use and knowledge of Cerner; took incoming calls for patients and hospital floors/units; answered multiple phone lines; kept logs of calls.
Medical Assistant
Holy Spirit Dillsburg Family Medicine
Dillsburg, PA
07.2016 - 12.2016
- Rooming of patients; obtained vital signs; administered injections; triaged messages to providers; made normal test result calls to patients; assisted with small procedures; cleaning of rooms per CDC guidelines.
Medical Assistant Front Office Specialist
Concentra Urgent Care
Harrisburg, PA
04.2013 - 04.2014
- Checked patients in/out for workman's compensation cases and urgent care; answered phones; made appointments; assisted with DOT physicals for large trucking companies with Dr. Litrenta.
Medical Assistant
Colonial Park Family Medicine
Harrisburg, PA
12.2011 - 03.2013
- Rooming of patients; obtained vital signs; administered injections; phlebotomy; triaged messages to providers; made normal test result calls to patients; assisted with small procedures and exercise stress test; cleaning of rooms per CDC guidelines.
Medical Assistant
Family Practice Center P.C.
Mt. Pleasant Mills, PA
03.2009 - 11.2011
- Rooming of patients; obtained vital signs; administered injections; phlebotomy; triaged messages to providers; made normal test result calls to patients; assisted with small procedures and exercise stress test; cleaning of rooms per CDC guidelines.
Education
Medical Assistant -
Kaplan Career Institute
Harrisburg, PA03-2009
Professional Massage Therapy Specialist - undefined
Keystone Technical Institute
Harrisburg, PA01-2008
High School - undefined
East Juniata High School
McAlisterville, PA06-2006
Skills
- Customer service
- Reliable team player
- Patient management
- Vital signs and examinations
- Clinical applications
- Medical assistant (RMA)
Timeline
Register Medical Assistant
PennState Health Neuroosurgery
07.2025 - Current
Insurance Authorization Specialist
PennState Health Milton Hershey
02.2025 - 05.2025
Associate Insurance Authorization II/Registered Medical Assistant
PennState Health Medical Group Neurology
11.2020 - 02.2025
Medical Assistant
Geisinger Holy Spirit Neurology (Transitioned to PSH)
10.2019 - 10.2020
Switch Board Operator
Cape Fear Valley Medical Center
02.2017 - 08.2019
Medical Assistant
Holy Spirit Dillsburg Family Medicine
07.2016 - 12.2016
Medical Assistant Front Office Specialist
Concentra Urgent Care
04.2013 - 04.2014
Medical Assistant
Colonial Park Family Medicine
12.2011 - 03.2013
Medical Assistant
Family Practice Center P.C.
03.2009 - 11.2011
Professional Massage Therapy Specialist - undefined
Keystone Technical Institute
High School - undefined
East Juniata High School
Medical Assistant -
Kaplan Career Institute