Brook Fuller
Stamford,TX
Summary
Proactive Receiving Manager and Shift Leader with extensive experience in managing shipping and receiving teams. Skilled in inventory management, vendor relations, and staff training. Bringing strong problem-solving abilities and a focus on maintaining safety and efficiency in warehouse operations. Skilled Receiving Manager with good training, problem-solving and planning abilities. Ready to bring [Number] years of related experience to a challenging new role. Hands-on style and proactive mindset.
Overview
9
9
years of professional experience
Work History
Receiving Manager
Drug Emporium
08.2016 - 05.2022
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Gathered and processed merchandise returns.
- Maintained high levels of customer satisfaction by ensuring prompt processing of returned items and swift resolution of any issues.
Shift Leader
Winner Schnitzel
09.2013 - 08.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NH05.2025
Skills
- Sorting inventory
- Warehouse Safety
- Shipping and receiving
- Maintaining safety
- Assisting customers
- Unloading trucks
- Staff Training
- Stockroom Organization
- Vendor Relations
- Shipment Receiving
- Verifying deliveries
- Vendor returns processing
- Shipping procedures
- Freight Management
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Attention to Detail
- Reliability
- Loading and unloading
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Decision-Making
- Heavy Lifting
- Team building
- Shipment Tracking
- Staff Management
Timeline
Receiving Manager
Drug Emporium
08.2016 - 05.2022
Shift Leader
Winner Schnitzel
09.2013 - 08.2016
Bachelor of Arts - Human Services
Southern New Hampshire University
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