Brook Gibson
McGregor,TX
Summary
Detail-oriented professional with expertise in financial reporting, invoice processing, and data analysis. Committed to supporting efficient financial operations and enhancing client interactions.
Proficient in time management and maintaining detailed records. Experienced in financial transactions and reporting, contributing to operational efficiency and supporting organizational goals.
Experienced with managing accounts receivable processes, ensuring timely and accurate invoicing. Utilizes effective communication and problem-solving skills to resolve billing issues and maintain positive client relations. Strong understanding of financial reconciliation and adherence to company policies and procedures.
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Overview
9
9
years of professional experience
Work History
Postpartum Doula
Community Doulas of Waco
Waco, TX
06.2025 - Current
- Supported clients through prenatal, labor, and postpartum stages, ensuring emotional and physical well-being.
- Educated families on childbirth options, creating tailored birth plans to align with individual preferences.
- Assisted in developing coping techniques for labor, enhancing client confidence during birthing process.
- Facilitated communication between clients and healthcare providers to ensure informed decision-making.
- Responsible for invoicing, mileage tracking, email communication, documentation of clients, services and timelines, charting using Excel, tracking progress.
- Organized resources and referrals for additional support services, addressing unique family needs post-birth.
- Maintained detailed records of client interactions, including prenatal visits, birth plan discussions, labor support, postpartum care, and any additional follow-up communication.
Staffing Specialist
People Ready
Waco, TX
04.2022 - 05.2025
- Developed and maintained relationships with clients to understand staffing needs and requirements.
- Screened and interviewed candidates to assess qualifications and cultural fit for various roles.
- Coordinated onboarding processes, ensuring compliance with company policies and procedures.
- Utilized applicant tracking systems to manage candidate pipelines and streamline recruitment efforts.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes, and supporting documentation.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
Clerical Assistant
Waco Regional Airport
Waco, TX
02.2017 - 04.2019
- Organized and maintained accurate records for passenger flights and airport operations.
- Assisted in scheduling and coordinating airport services to enhance operational efficiency.
- Processed financial transactions and reconciled daily cash reports with precision.
- Supported team in implementing new filing systems, improving document retrieval speed.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Created and maintained detailed records of all office activities.
Education
Associate of Arts - Business
McLennan Community College
Waco, TX02-2022
High School Diploma -
Waco High School
Waco, TX05-2016
Skills
- Follow up on outstanding balances and collections
- Work closely with accounting, finance, and program teams
- Support Financial Analysts with revenue data and insights
- Identify and escalate issues impacting cash flow
- Reconcile cash receipts to general ledger
- Assist with daily and monthly cash reconciliation
- Retrieve authorization documentation requested for billing services
- Invoice processing
- Time management
- Bank deposits
- Financial reporting
- Financial records and reporting
- Microsoft Excel
- Accounts receivable software
- Attention to detail
- Payment coordination
Timeline
Postpartum Doula
Community Doulas of Waco
06.2025 - Current
Staffing Specialist
People Ready
04.2022 - 05.2025
Clerical Assistant
Waco Regional Airport
02.2017 - 04.2019
Associate of Arts - Business
McLennan Community College
High School Diploma -
Waco High School