Brook Martens
Idaho Falls,ID
Summary
I have been working in Customer service for around three years now! I absolutely love working to help others. I have always found it really easy to engage in conversation with guests and be able to create a warm, and inviting environment. Working in the service industry has given me lots of skills including, time management, communication, money handling, and an overall excitement for productivity! I look forward to meeting new people and helping them to have a great experience!
Overview
2
2
years of professional experience
Work History
Server/Host
Idaho Falls Rib and Chop House
07.2024 - 09.2025
- Assisted in setting up dining areas for optimal guest experience.
- Provided attentive service to guests, ensuring satisfaction with food and beverages.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Processed cash and card transactions accurately, maintaining a balanced register at end of shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Mixologist
Hip Sip
09.2023 - 06.2024
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
Education
No Degree -
Thunder Ridge High School
Idaho Falls, ID05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales techniques
- Supply restocking
Timeline
Server/Host
Idaho Falls Rib and Chop House
07.2024 - 09.2025
Mixologist
Hip Sip
09.2023 - 06.2024
No Degree -
Thunder Ridge High School
Similar Profiles
Veronica GlennVeronica Glenn
Server at Rib & Chop HouseServer at Rib & Chop House
Bailee HansonBailee Hanson
Server at Casper Rib & Chop HouseServer at Casper Rib & Chop House
Samuel ThomasSamuel Thomas
Lead Busser at Rib And Chop HouseLead Busser at Rib And Chop House
Jayden CatesJayden Cates
Field Service Technician at Hiab USAField Service Technician at Hiab USA
Jasmine CatesJasmine Cates
Breakpacker at Walmart DCBreakpacker at Walmart DC