
Dynamic business leader with a proven track record at Brook and Co Salon, excelling in operations management and strategic planning. Growing from four employees to twenty three and maintaining all employees for 10 years, resulting in a million dollar business. Enhanced customer loyalty through innovative marketing initiatives and comprehensive staff training. Known for strong decision-making and relationship management skills, driving efficiency and fostering a positive workplace culture.
Planned and executed a yearly event within our community Cuts for Kids, sending thousand of children back to school with fresh haircuts and school supplies needed for a successful school year.
Spearheaded behind the scenes for Matilda Jane photo shoots for 4 years. Ensuring all models were in desired looks and on time for their shots.
Attended and finished numerous ownership and leadership seminars along with technical
trainings, to become a better leader and entrepreneur.
Hiring
Business planning
Staff training and development
Relationship management
Business operations management
Client relationship management
Cost management
Strategic planning
Budget development
Marketing strategy development
Cashflow management
Strong work ethic
Decision-making
Dependable and reliable
Customer service
Schedule management
Damage control