- Community Cleanup
- Watching Movies and TV Shows
- Auto Repair/Restoration
- Volunteering
- Backpacking and Hiking
- Music
- Woodworking
- I like working with my hands and fixing things
- Dancing
- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Enjoy participating in helping the elderly for overall physical and mental well-being
- Cooking
- DIY and Home Improvement
- Horseback Riding
- Drawing and Painting
- Animal Welfare Advocacy
- Animal Care
- Video Gaming
- I enjoy cooking for friends and family gatherings
- Yoga
- Fundraising Events
- Swimming
- Kayaking
- Passionate about balancing physical health with mental and emotional wellness
- Volunteer Work
- Photography
- Dance
Arielle Dulin
Sevierville,TN
Summary
Results-driven operations manager with expertise in inventory management, customer service, and process optimization. Proven ability to enhance workflow efficiency and client satisfaction through strategic implementation.
Detail-oriented professional experienced in implementing customer service initiatives and optimizing inventory management. Committed to driving operational excellence and enhancing client satisfaction through effective strategy development.
Dynamic operations leader with a strong work ethic and attention to detail. Skilled in developing processes and fostering relationships with clients and suppliers to drive operational success and improve service delivery.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures.
Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Owner/Operator
AP Cleaning and More LLC
Sevierville, TN
04.2025 - Current
- Acquired in-depth knowledge of operational processes and safety protocols to support seamless daily operations.
- Facilitated inventory organization to optimize stock accessibility and improve operational workflow.
- Implemented strategies for customer service initiatives to effectively manage inquiries and enhance overall client satisfaction.
- Maintained organized and sanitary work environments to promote safety and efficiency.
- Maintained cleanliness and organization of workspaces, adhering to health and safety standards.
- Developed basic marketing materials to promote services and attract new customers.
- Engaged in ongoing training sessions to enhance skills and adapt to business needs.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior results in housekeeping and maintenance to customers.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Implemented effective financial management practices, improving cash flow and profitability.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed daily inspections, basic maintenance and common repair actions to keep homes in tip top shape for the best operating functionality.
Shift Runner
Parrot Mountain and the Garden of Eden
Gatlinburg, TN
01.2022 - 07.2025
- Supervised opening shift operations to ensure efficient staff deployment and workflow management.
- Trained new team members on customer service standards and operational procedures.
- Implemented best practices for inventory management, enhancing stock accuracy and availability.
- Trained new associates on store policies and procedures for consistency.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Increased sales through effective up-selling and cross-selling techniques.
- Utilized POS systems efficiently, minimizing errors and expediting customer transactions.
- Participated in regular inventory counts, contributing to accurate stock management.
- Processed transactions quickly, ensuring customer satisfaction and smooth checkout experience.
- Maintained accurate cash drawer, ensuring financial integrity and trust.
- Adhered to loss prevention policies, safeguarding company assets and reducing shrinkage.
- Assisted in training new cashiers, improving team performance and consistency in customer service.
- Resolved customer complaints with empathy and professionalism, improving store reputation.
- Implemented promotional displays, attracting customer interest and boosting sales.
- Performed cash, card, and check transactions to complete customer purchases.
Head Housekeeper
Blessed Cleaning and More LLC
Sevierville, TN
05.2021 - 10.2023
- Supervised daily cleaning operations, ensuring high standards of hygiene and organization.
- Trained new staff on cleaning protocols and company policies to enhance team efficiency.
- Implemented inventory management practices for cleaning supplies, reducing waste and costs.
- Conducted quality assurance inspections to maintain consistent service excellence across client properties.
- Developed customized cleaning plans based on client needs, improving customer satisfaction rates.
- Coordinated schedules for cleaning staff, optimizing workforce allocation and task completion times.
- Resolved client concerns promptly, fostering positive relationships and repeat business opportunities.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Operated electronic backpack vacuums and floor sweepers.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Supervised daily housekeeping operations to ensure compliance with cleanliness standards and guest satisfaction.
- Trained and mentored staff on efficient cleaning techniques and equipment usage.
- Developed and implemented quality control procedures to enhance service delivery.
- Coordinated supply inventory management, ensuring availability of necessary cleaning materials.
Front Desk Agent
Holiday Inn
Pigeon Forge, TN
10.2016 - 02.2021
- Managed guest check-ins and check-outs efficiently, ensuring smooth operational flow.
- Resolved guest inquiries and complaints promptly, enhancing customer satisfaction levels.
- Coordinated room assignments and maintained accurate booking records in property management system.
- Assisted with front desk operations, adapting to high-pressure situations effectively.
- Trained new team members on front desk procedures and customer service protocols.
- Implemented process improvements to streamline guest services and reduce wait times.
- Maintained inventory of office supplies, ensuring resources were readily available for operations.
- Collaborated with housekeeping and maintenance teams to uphold hotel standards and guest expectations.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
- Maintained clean and organized front desk areas to uphold polished company image.
- Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
- Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
- Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
- Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Managed room inventory effectively, ensuring optimal occupancy rates and revenue generation.
- Enhanced guest satisfaction by providing timely and courteous front desk service.
- Coordinated group bookings successfully, handling all logistics from reservation confirmation to departure arrangements.
- Maintained high levels of guest privacy by securely managing personal information.
- Implemented new booking system feature that reduced check-in time for guests.
- Increased repeat business by developing personal connections with guests and addressing their needs.
- Managed inventory of front desk supplies, keeping essential items well-stocked.
Assistant Store Leader
Burger King
10.2010 - 06.2016
- Led daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Implemented employee scheduling systems, optimizing labor costs while maintaining service standards.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Ticket Seller
Nascar Speed Park
Sevierville, TN
01.2006 - 06.2010
- Processed ticket sales efficiently using point-of-sale systems, ensuring accuracy in transactions.
- Assisted customers in selecting events, providing detailed information on seating and pricing options.
- Managed cash handling procedures, maintaining accountability for daily revenue totals.
- Developed promotional strategies to increase ticket sales during peak seasons, driving customer engagement.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction with services provided.
- Analyzed sales data to identify trends, recommending adjustments to inventory and pricing strategies accordingly.
- Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
- Processed cash and card payments, maintaining precise financial records for daily sales.
- Managed ticket sales operations, ensuring efficient customer service and accurate transactions.
- Handled high-volume ticket sales with precision and accuracy, ensuring a positive experience for all patrons.
Sales Associate Supervisor
Fossil
Sevierville, TN
08.2000 - 11.2006
- Enhanced customer service experience by implementing feedback-driven improvements.
- Developed and maintained inventory control systems to optimize stock levels.
- Mentored new associates, fostering a collaborative team environment and improving retention rates.
- Streamlined operational workflows, reducing processing time for customer transactions.
- Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Coordinated staff training sessions on new products or promotions to ensure all team members were well-informed about current offerings.
- Resolved escalated customer complaints professionally while maintaining a focus on preserving long-term client relationships.
Education
No Degree - Cosmotology
Walter State Community College
Sevierville, TN03-2014
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Staffing
- Negotiation
- Inventory management
- Payroll processing
- Relationship management
- Financial analysis
- Budget development
- Performance analysis
- Financial planning
- Time management
- Mechanical tools
- Attention to detail
- Heavy lifting
- Basic maintenance
- Vehicle inspection
- Equipment maintenance
- Invoice verification
- Damage control
- Shipping and packaging
- Long-haul driving
- Route logs
- Commercial driving
- Transportation safety
- GPS and route planning
- Safe driving
- Order picking and processing
- Accurate record keeping
- Materials transport
- Vehicle inspections
- Schedule management
- Equipment operation
- Customer-oriented
- Customer service
- Dependable and reliable
- Decision-making
- Strong work ethic
- Preventative maintenance
- Cost management
- Risk management
- Recruiting and hiring
- Client relationship management
Interests
Timeline
Owner/Operator
AP Cleaning and More LLC
04.2025 - Current
Shift Runner
Parrot Mountain and the Garden of Eden
01.2022 - 07.2025
Head Housekeeper
Blessed Cleaning and More LLC
05.2021 - 10.2023
Front Desk Agent
Holiday Inn
10.2016 - 02.2021
Assistant Store Leader
Burger King
10.2010 - 06.2016
Ticket Seller
Nascar Speed Park
01.2006 - 06.2010
Sales Associate Supervisor
Fossil
08.2000 - 11.2006
No Degree - Cosmotology
Walter State Community College