BROOK MULLEN
Lakewood,CA
Summary
Dynamic professional with experience at SCADP, adept at fostering personal growth and emotional resilience in clients. Proven ability in effective communication and trauma-informed care, ensuring client confidentiality. A dependable team player with strong organizational skills, committed to enhancing the quality of life for individuals through tailored support and guidance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Support Staff Member
SCADP
Downey, USA
11.2024 - Current
- Support residents in achieving personal goals, transitions, and daily living needs.
- Serve as a positive role model by modeling healthy interpersonal skills.
- Assist residents in developing coping strategies for emotional challenges.
- Maintain accurate documentation and communicate updates with treatment teams.
Server
Dave & Buster's
Lakewood, USA
05.2023 - 02.2024
- Delivered high-quality customer service while ensuring guest satisfaction.
- Maintained dining areas according to company standards.
- Resolved customer concerns with professionalism.
- Processed payments accurately using POS system.
Dance Teacher
HYPE Dance Studio
Chico, USA
06.2020 - 11.2022
- Designed and taught dance curriculum for multiple skill levels.
- Tailored instruction to individual learning needs.
- Provided constructive feedback with patience and empathy.
Cashier
Smart & Final
Long Beach, USA
06.2017 - 08.2018
- Operated register accurately and efficiently.
- Assisted customers and maintained a welcoming environment.
- Supported stocking and organization tasks.
Education
BS - Social Work
California State University, Chico
Certification - SUD Counseling
Tarzana Treatment Centers College
High School Diploma -
Los Alamitos High School
Skills
- Organizational and time management skills
- Effective communication
- Conflict resolution
- Reliability and punctuality
- Client confidentiality (HIPAA)
- Trauma-informed care
- Bilingual: Spanish (professional proficiency)
- Dependable team player
Certification
- Registered Drug & Alcohol Counselor (SUDRC 19494)
- Registered Counselor with CADTP
- CPR & AED Certified
Volunteer Experience
- Assisted clients with housing, employment, and resource navigation.
- Helped plan and execute fundraising events.
Languages
- English, Native
- Spanish, Full Professional Proficiency
Timeline
Residential Support Staff Member
SCADP
11.2024 - Current
Server
Dave & Buster's
05.2023 - 02.2024
Dance Teacher
HYPE Dance Studio
06.2020 - 11.2022
Cashier
Smart & Final
06.2017 - 08.2018
BS - Social Work
California State University, Chico
Certification - SUD Counseling
Tarzana Treatment Centers College
High School Diploma -
Los Alamitos High School