Brook Navarre Landry
Thibodaux,LA
Summary
Dynamic professional with a proven track record in office administration and patient coordination, notably at Dr. Christian Walker DDS. Excelled in leveraging problem-solving and strong work ethic to enhance patient satisfaction, with a keen attention to detail, ensuring efficient office management and team collaboration.
Experienced with managing and coordinating complex schedules in fast-paced environment. Utilizes strong organizational skills to ensure efficient scheduling and minimize conflicts. Track record of adapting to changing needs and maintaining effective communication with team members.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Dr. Christian Walker DDS
11.2019 - 07.2024
- Greet patients, Answer phones in a busy environment
- Text communication with patients, Assist patients with their concerns. Respond to text, emails, and or faxes
- Verifying insurance, Accepting payments from patients or insurance
- Schedule appointments in office or referred doctors
- Handled referrals from other offices and outgoing referrals
- Knowledge in Dentrix and Dexis
- Certified in X-rays
- Assist Doctor as needed with procedures
- Maintained a well organized work area
Dental Assistant /Front Desk Receptionist
Dr. Mark Bilello
05.2015 - 11.2019
- Greet patients, Answered phones
- Appointment scheduling
- Insurance filing as needed
- Received payments from patients and insurance companies
- Assisted any patients with paperwork or insurance questions
- Assisted doctor with procedures
- Filed charting
- Maintained a well organized area
Receptionist
Cedotal Mortgage
05.2014 - 08.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Baton Rouge Community College
Baton Rouge, LA05-2017
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
- Time management skills
- Teamwork and collaboration
- Attention to detail
- Strategic planning
- Office administration
Timeline
Scheduling Coordinator
Dr. Christian Walker DDS
11.2019 - 07.2024
Dental Assistant /Front Desk Receptionist
Dr. Mark Bilello
05.2015 - 11.2019
Receptionist
Cedotal Mortgage
05.2014 - 08.2014
High School Diploma -
Baton Rouge Community College
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