Brook Sobin
Spring Valley,IL
Summary
Dynamic Cardiac and Vascular Invasive Specialist at OSF St. Anthony Medical Center, recognized for enhancing patient care protocols and optimizing operational efficiency. Proven expertise in technical troubleshooting and exceptional problem-solving skills, fostering collaboration among interdisciplinary teams to achieve departmental accreditation and improve patient experiences.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Cardiac and Vascular Invasive Specialist
OSF St. Anthony Medical Center Cath Lab
Rockford, IL
06.2024 - Current
- Developed and implemented patient care protocols to enhance service delivery and operational efficiency.
- Conducted comprehensive assessments to determine patient needs and tailor appropriate treatment plans.
- Collaborated with interdisciplinary teams to coordinate complex patient care and optimize resource utilization.
- Trained staff on best practices in patient management and healthcare systems for improved compliance.
- Operated advanced imaging equipment for diagnostic procedures, ensuring patient safety and comfort.
- Maintained accurate patient records in compliance with regulatory standards and best practices.
- Conducted routine maintenance on radiologic equipment, minimizing downtime and service interruptions.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operated radiologic equipment to produce diagnostic images and films.
- Collaborated with radiologists and other healthcare professionals to ensure accurate diagnoses through high-quality imaging results.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.
- Ensured compliance with all state and federal regulations governing radiation exposure by maintaining proper documentation and following established protocols during every examination.
- Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
- Aided in reducing repeat examinations due to image artifacts or poor positioning through thorough pre-imaging assessments.
- Played key role in achieving departmental accreditation by adhering to strict quality and safety standards.
- Upheld certifications and accreditations in ARRT, Stroke certification, ACLS, BLS, and IEMA.
Sales Associate
Bergners
Peru, IL
10.2002 - 01.2023
- Provided exceptional customer service, enhancing overall shopping experience.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Processed transactions efficiently, maintaining accuracy and minimizing errors.
- Trained new associates on product knowledge and sales techniques to improve performance.
- Collaborated with team members to achieve store sales goals and promotional initiatives.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Warehouse Worker
Petsmart Distribution Center
Ottawa, IL
03.2021 - 08.2022
- Operated forklifts and pallet jacks to transport inventory efficiently.
- Processed incoming shipments, ensuring accurate sorting and labeling of products.
- Maintained cleanliness and organization of warehouse areas to optimize workflow.
- Collaborated with team members to achieve daily workload targets consistently.
- Monitored stock levels, reporting discrepancies to management for resolution.
- Assisted in inventory audits, ensuring accuracy and compliance with company standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Sales Associate
Kohls Department Store
Peru, IL
10.2020 - 01.2021
- Implemented merchandising strategies to optimize product displays and drive customer engagement.
- Maintained knowledge of current promotions and policies to effectively address customer needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Telemarketer
Telemarketing USA
Ottawa, IL
08.2001 - 09.2002
- Developed persuasive scripts for outbound calls, enhancing engagement with potential clients.
- Trained and mentored junior telemarketers, improving team performance and productivity.
- Analyzed customer feedback to refine sales strategies, increasing call effectiveness.
- Collaborated with marketing teams to align messaging and campaigns with client needs.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Conducted market research to identify target demographics, optimizing calling efforts for better results.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed daily cold calling and outreach to build sales pipeline.
- Informed current and prospective customers of promotions and new or upgraded products.
Lifeguard
City Of Marseilles Illinois
Marseilles, IL
05.1997 - 08.2000
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded to emergencies by implementing rescue techniques and administering first aid.
- Conducted regular safety drills and maintained readiness for emergency situations.
- Assisted in training new lifeguards on safety protocols and operational procedures.
- Maintained cleanliness of facilities, ensuring a safe environment for patrons.
- Evaluated pool conditions and reported maintenance needs to ensure optimal functioning.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
Education
Bachelor of Science - Radiologic Science With A Focus in Cardiac Interve
Southern Illinois University, Carbondale
Carbondale, ILAssociate of Applied Science - Radiologic Technology
Sauk Valley Community College
Dixon, IL05.2024
Associate in General Studies - General Studies
Illinois Valley Community College
Oglesby, IL05.2021
High School Diploma - Gender Studies
Ottawa Township High School
Ottawa, IL05.2000
Skills
Customer relations
Expert problem solving
Analytical thinking
Documentation management
Emergency response
High quality functioning in high stress situations
Manual dexterity
Team collaboration
Technical troubleshooting
Troubleshooting techniques
Continuous improvement
Compliance monitoring
Equipment calibration
Workflow automation
Self motivation
Time management
Problem-solving
Multitasking
Attention to detail
Reliability
Conflict resolution
Adaptability and flexibility
Professionalism
Certification
-ACLS (up to date)
-BLS (up to date)
-ARRT (up to date)
-IEMA (up to date)
-Stroke Certification (up to date)
Timeline
Cardiac and Vascular Invasive Specialist
OSF St. Anthony Medical Center Cath Lab
06.2024 - Current
Warehouse Worker
Petsmart Distribution Center
03.2021 - 08.2022
Sales Associate
Kohls Department Store
10.2020 - 01.2021
Sales Associate
Bergners
10.2002 - 01.2023
Telemarketer
Telemarketing USA
08.2001 - 09.2002
Lifeguard
City Of Marseilles Illinois
05.1997 - 08.2000
Bachelor of Science - Radiologic Science With A Focus in Cardiac Interve
Southern Illinois University, Carbondale
Associate of Applied Science - Radiologic Technology
Sauk Valley Community College
Associate in General Studies - General Studies
Illinois Valley Community College
High School Diploma - Gender Studies
Ottawa Township High School