Brooke Adams
Charleston,WV
Summary
I am a dependable worker and always try my best. I am highly skilled in customer service and communication. I am an open minded person and I believe there is always room to learn and improve. as well as communicating well with customers and team members. I am determined to try my best no matter what and strive to succeed and complete tasks.
Overview
3
3
years of professional experience
Work History
Crew Member
Jimmy Johns Subs
Delaware, Ohio
01.2026 - 08.2026
- Provided exceptional customer service through proactive engagement with patrons, enhancing their dining experience.
- Worked with team members to efficiently handle high-volume service demands, contributing to a smooth workflow.
- Ensured cleanliness of work areas and equipment to create a safe and welcoming environment for patrons.
Waitress
ohana bar and grill
Delaware, Ohio
08.2025 - 01.2026
- Provided excellent customer service in a high-paced dining environment.
- Handled customer inquiries and resolved issues effectively and courteously.
- Assisted in processing customer payments efficiently and accurately.
Hostess/Server
hardings family restaraunt
Charleston, West Virginia
11.2023 - 03.2025
- Managed reservation system to ensure efficient seating flow.
- Greeted and seated guests promptly at assigned tables.
- Handled guest inquiries and resolved concerns professionally.
Crew Member
Dairy Queen Grill & Chill
Elkview, West Virginia
08.2023 - 11.2023
- Provided excellent customer service by greeting and engaging with patrons.
- Operated cash register, processing transactions accurately and promptly.
- Collaborated with team members to meet high-volume service demands.
Education
High School Diploma -
Herbert Hoover Highschool
Charleston, WV05-2025
Skills
- Customer engagement
- Cash handling
- Food safety
- Team collaboration
- Problem solving
- Time management
- Multitasking and organization
- Task prioritization
- Basic math
- Effective communication
- Verbal and written communication
- Telephone etiquette
- Conflict resolution
- Stress management
- Willingness to learn
- Positive attitude
- Diversity awareness
Timeline
Crew Member
Jimmy Johns Subs
01.2026 - 08.2026
Waitress
ohana bar and grill
08.2025 - 01.2026
Hostess/Server
hardings family restaraunt
11.2023 - 03.2025
Crew Member
Dairy Queen Grill & Chill
08.2023 - 11.2023
High School Diploma -
Herbert Hoover Highschool