Brooke Alves
Yuma,AZ
Summary
Professional Customer Service representative with knowledgeable interactive skills with all age ranges. Friendly, hardworking, and committed to upholding the highest standards for all services provided. Family-oriented team player that can maintain poise and confidence in the midst of demanding environments.
Overview
3
3
years of professional experience
Work History
Server/Bartender
Wheezys Grill And Sportsbar
Yuma, AZ
01.2020 - 08.2022
- Cultivated friendly relationships with guests resulting in the return of multiple patrons.
- Worked with multiple POS systems to manage orders, separate large and small bills, and override changes that needed to be made.
- Kept a clean and inviting space for new and returning guests.
- Performed opening and closing bar and serving duties by setting the next shift up for success; print sales reports and accurately managing cash drawers.
- Maintained excellent menu and spirit knowledge, used to cultivate higher than average ticket balances and upsells.
Paraprofessional
Wellton Elementary School District
Wellton, AZ
11.2016 - 03.2017
- Delivered personalized education based on grade and children's specific needs.
- Oversaw students in the classroom and common areas to aid lead teacher in monitoring children and enforcing rules.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Kept classrooms clean and organized for the health and safety of the students.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
Education
No Degree - Journalism
Arizona Western College
Yuma, AZHigh School Diploma -
Antelope Union High School
Wellton, AZ05.2015
Skills
- Team Player
- Analytical and Critical Thinking
- Excellent Multitasking Abilities
- Planning and Coordination
- Able to Lift 30 Pounds
- Warm and Friendly
- Problem Solving
- Cash Handling and Management
Timeline
Server/Bartender
Wheezys Grill And Sportsbar
01.2020 - 08.2022
Paraprofessional
Wellton Elementary School District
11.2016 - 03.2017
No Degree - Journalism
Arizona Western College
High School Diploma -
Antelope Union High School
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