Brooke Andersen
State College,PA
Summary
Dynamic professional with a proven track record in both athletic and customer service roles, notably with USA Track and Field. Excelled in high-pressure situations, demonstrating resilience, strategic thinking, and exceptional teamwork. Achieved personal bests and increased customer loyalty through outstanding service and empathy. Skilled in time management and adaptability, ready to bring a strong work ethic and integrity to the team. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Professional Track and Field Athlete
USA Track and Field
2018.08 - Current
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Demonstrated strong leadership skills, motivating teammates and fostering a supportive environment.
- Managed time effectively while working and traveling for track meets and attending practices
- Displayed excellent sportsmanship, earning respect of coaches, teammates, opponents, and officials alike.
- Attended all practices, meetings, and workouts on time.
- Achieved personal best marks through consistent practice and dedication to improvement.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Promoted positive attitude and competitive spirit during training and gameplay.
Cashier
Chipotle
2021.09 - 2022.10
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Chipotle
2018.11 - 2021.09
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
GNC-Cashier/Store Representative
GNC
2018.08 - 2019.03
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Processed customer service orders promptly to increase customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Science - Environmental Science Management
Northern Arizona University
Flagstaff, AZ06.2018
Skills
- Teamwork and Cooperation
- Time Management
- Strong Work Ethic
- Self-discipline
- Strategic Thinking
- Focus and Concentration
- Personable and friendly
- Adaptability and Resilience
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Reliability and punctuality
Accomplishments
- Represented the U.S. at the 2021 Olympics in Track and Field.
- Won the Track and Field World Championships in 2022.
Timeline
Cashier
Chipotle
2021.09 - 2022.10
Cashier
Chipotle
2018.11 - 2021.09
Professional Track and Field Athlete
USA Track and Field
2018.08 - Current
GNC-Cashier/Store Representative
GNC
2018.08 - 2019.03
Bachelor of Science - Environmental Science Management
Northern Arizona University
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