Brooke Anderson

Putnam Valley,New York

Summary

Creative Director and Entrepreneur with 15 years of experience in brand development, strategic leadership, and team management within the design and hospitality sectors. Proven ability to resolve conflicts, manage complex projects, and deliver innovative solutions under pressure. Expert in building and growing businesses from the ground up, with a deep commitment to fostering positive employee relations and driving organizational success. Adept at managing ambiguity, negotiating high-stakes deals, and ensuring compliance with the highest standards of discretion and confidentiality.

Overview

years of professional experience

Work History

Creative Director

Dean & Dahl

New York, NY

01.2018 - Current

Expanded brand presence by securing representation in four high-end showrooms across major cities
Successfully relaunched the furniture line in the exclusive Chelsea gallery, Tuleste Factory, and procured international luxury residential clients
Managed expectations of demanding clients and resolved conflicts when vendors under-delivered, taking ownership of issues to ensure client satisfaction
Co-founded the business, driving all aspects of growth and development
Demonstrated initiative by cold-calling and securing high-profile partnerships with The Ritz Carlton, The Venetian, and Hotel Fouquet’s New York
Developed and enforced vendor timelines, managed manufacturing practices, and ensured adherence to company policies
Facilitated the involuntary exit process for underperforming contractors and vendors
Isolated and executed steps to manufacture custom pieces from CAD drawings to delivery, securing high-net-worth clients and negotiating contracts with vendors
Utilized excellent verbal, written, and presentation skills to gain representation in showrooms, secure press features, and build a social media presence of over 10,000 followers
Maintained the highest standards of discretion for private, high-net-worth clients, ensuring trust and long-term relationships.

Head of Staff

The Crepery

Utah

01.2010 - 12.2020

Managed a diverse team of 80+ members, resolving conflicts and maintaining very low turnover through effective conflict resolution skills and proactive employee relations strategies
Transformed a small market stall into a celebrated multi-location restaurant chain across Utah
Spearheaded branding and marketing strategies, securing the Zions Bank Small Business Award
Developed employee handbooks, established all operational practices and systems, and organized efficient processes for inventory and restaurant duties
Led all aspects of the business, from hiring and employee retention to marketing and human resources
Empowered employees to lead, supported their growth, and facilitated the involuntary exit process when necessary
Identified market opportunities and built the business from a small corner counter to three locations, ultimately negotiating a sale worth $752,000 from an initial $12,000 investment
Built a robust network and attracted a loyal team and customer base through strong communication and interpersonal skills
Established a brand based on respect and inclusion, which contributed to the business's success.

Education

Bachelor of Science - Social Work

Utah State University

Logan, UT

05.2008

Skills

Leadership & Team Management: Proven ability to lead teams, resolve conflicts, and foster a positive organizational culture
Conflict Resolution & Employee Relations: Skilled in addressing and resolving conflicts, with a focus on maintaining low turnover and high employee satisfaction
Strategic Thinking & Problem Solving: Adept at identifying opportunities, developing strategies, and executing complex projects from start to finish
Communication & Negotiation: Excellent verbal, written, and presentation skills, with a strong ability to build relationships and negotiate contracts

Policy Development & Compliance: Experienced in creating and enforcing organizational policies, ensuring compliance with industry standards and legal requirements
Discretion & Confidentiality: Committed to maintaining the highest standards of discretion when handling sensitive and confidential information
Project Management & Operational Efficiency: Demonstrated ability to manage multiple responsibilities, prioritize tasks, and deliver results against tight deadlines
Adaptability & Ambiguity Management: Comfortable working within ambiguity, with a proven track record of thriving in dynamic and evolving environments

Timeline