Brooke-Annabelle Maxwell
Cranbury,NJ
Summary
Dedicated professional with strong customer service skills in different industries. Known for effective problem-solving and adaptability, ensuring a positive experience for guests while managing multiple things at once.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
The Cranbury Inn
Cranbury, New Jersey
12.2025 - Current
- Greeted guests warmly upon arrival and managed waiting lists efficiently.
- Assigned tables based on guest preferences and restaurant flow to enhance dining experience.
- Coordinated with servers for timely seating, improving overall customer satisfaction.
- Answered phone calls and managed reservations effectively.
- Resolved customer complaints professionally, fostering a positive atmosphere for guests.
- Greeted customers and escorted them to their tables.
Server
Rita’s Italian Ice
East Windsor, New Jersey
05.2024 - Current
- Handled cash transactions accurately while processing customer orders efficiently.
- Collaborated with team members to enhance service efficiency during peak hours and events.
- Trained new staff on food handling techniques and customer service practices to improve overall service quality.
- Prepared and served Italian ice, ensuring quality and freshness at all times.
- Ensured cleanliness of work area and equipment, adhering to health and safety standards to promote a safe environment.
Education
Some College (No Degree) - Environmental Studies
University of Colorado At Boulder
Boulder, CO05-2026
Skills
- Guest management
- Customer service
- Payment processing
- Team collaboration
- Communication skills
Club Leader
- Vice President of The Neurodiversity Alliance
Group Member
- In the Chi Omega zeta chapter at The University of Colorado, Boulder
Timeline
Restaurant Hostess
The Cranbury Inn
12.2025 - Current
Server
Rita’s Italian Ice
05.2024 - Current
Some College (No Degree) - Environmental Studies
University of Colorado At Boulder