Brooke Barnes

• Increased sales revenue by assisting customers and suggesting appropriate products based on their needs.
• Provided exceptional customer service, addressing concerns promptly, and created a welcoming store environment.
• Learned process of inventory management, merchandising, and preparing displays
• Handled cash and credit transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
• Managed returns, exchanges and refunds in accordance with store policy.

Attended 2 week intensive program at UCLA to explore leadership strategies in the entertainment industry.

• Selected to serve as ambassador to curate and document student testimonials to share with program administration and future students.
• Lived on UCLA campus and worked as a team with students from other states and countries.

• Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
• Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.