Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brooke Beals

Colon

Summary

I am a hard working individual who always shows up and on time! When I'm at work I'm focused on the task at hand, whatever that task may be! When I have a task I make sure to complete the task, no hesitation. I am great with the public and have found a couple of people who returned to see me! I work well with teammates! Most of all I care about my job!

Overview

5
5
years of professional experience
2018
2018
years of post-secondary education

Work History

Food and Beverage Server

Firekeepers Casino
Battle Creek
04.2025 - Current
  • Provided exceptional customer service to enhance guest dining experiences.
  • Delivered food and beverages efficiently to multiple tables in a fast-paced environment.
  • Maintained cleanliness and organization of dining areas to ensure guest satisfaction.
  • Assisted in training new servers on menu items and service standards.
  • Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
  • Operated point-of-sale systems for accurate order processing and payments.
  • Handled customer inquiries and resolved issues to maintain a positive atmosphere.
  • Adhered to health and safety regulations during food handling and service procedures.
  • Provided exceptional service to high volume of daily customers.

Food and Beverage Attendant

Firekeepers Casino
Battle Creek
04.2024 - 04.2025
  • Delivered exceptional customer service to enhance guest experiences.
  • Assisted in food and beverage preparation for events and dining areas.
  • Maintained cleanliness and organization of service stations and dining areas.

Lead Budtender

Superior bud
Battle Creek
10.2023 - 04.2024
  • Managed daily operations and customer service at a leading cannabis dispensary.
  • Trained and supervised new budtenders in product knowledge and customer interactions.
  • Assisted customers with product selection based on individual needs and preferences.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Ensured compliance with local regulations and company policies during transactions.
  • Developed engaging displays to highlight featured products and promotions.

Food and Beverage Attendant

Firekeepers Casino
Battle Creek
07.2022 - 10.2023
  • Delivered exceptional customer service to enhance guest experiences.
  • Assisted in food and beverage preparation for events and dining areas.
  • Maintained cleanliness and organization of service stations and dining areas.
  • Handled cash transactions and processed payments accurately for guests.

Cashier

Circle K
Lake Elsinore
10.2020 - 05.2022
  • Processed customer transactions efficiently at the point of sale.
  • Managed cash register and maintained accurate cash drawer balance.
  • Assisted customers with product inquiries and selection.
  • Handled inventory restocking and organized merchandise displays.
  • Ensured cleanliness and safety standards in the store environment.
  • Collaborated with team members to enhance customer service experience.
  • Trained new hires on cash handling procedures and store policies.
  • Monitored store security and reported suspicious activities promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Success Virtual Learning Center
Three Rivers, MI

Skills

  • The ability to speak with guests in a calm manner, no matter the situation at hand
  • Good at listening to commands
  • Work well with others
  • Order processing
  • Inventory management
  • Customer relationship management
  • Cash handling
  • Staff training
  • Problem solving
  • Effective communication
  • Time management
  • Point-of-sale system

Accomplishments

  • Passed multiple secret shops!
  • Joining foundations pathway!

Timeline

Food and Beverage Server

Firekeepers Casino
04.2025 - Current

Food and Beverage Attendant

Firekeepers Casino
04.2024 - 04.2025

Lead Budtender

Superior bud
10.2023 - 04.2024

Food and Beverage Attendant

Firekeepers Casino
07.2022 - 10.2023

Cashier

Circle K
10.2020 - 05.2022

Success Virtual Learning Center
Brooke Beals