Adept student with a proven track record at Commonwealth Center for Children and Adolescents, specializing in mental health support and therapeutic communication. Demonstrated ability to enhance patient well-being through effective behavioral management and psychosocial interventions. Known for reliability and exceptional skill in clinical documentation, contributing to improved patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/ Hostess/ Server
Buffalo Wild Wings
10.2021 - Current
Cleaned tables and floors of dining area, ensuring that customers enjoyed a pleasant and hygienic dining experience.
Trained new staff in providing excellent customer service and conflict resolution techniques.
Memorized restaurant’s alcohol menus.
Served customers in a fast paced setting.
Ensured that all orders were taken accurately and delivered promptly.
Worked flexible schedule and extra shifts to meet business needs.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Psychiatric Care Technician
Commonwealth Center for Children and Adolescents
06.2024 - 05.2025
Gained extensive experience in providing therapeutic and psychosocial interventions to clients with mental health issues.
Assisted RN’s and LPN’s in providing medication therapies and other treatments to clients with mental health concerns.
Communicated and monitored patient progress, and provided feedback to other medical staff members.
Assessed and monitored patients mental health status, documenting observations and reporting any changes to treatment team.
Cleaned patient bedrooms and bathrooms. Cleaned and sterilized units and pod to ensure cleanliness.
Documented patient behaviors, reactions, and progress in medical records, maintaining confidentiality and accuracy.
Promoted healthy lifestyle choices through educational materials focused on exercise, nutrition, sleep hygiene, stress management techniques and substance abuse prevention strategies.
Cashier
Just A Dream Frozen Yogurt
09.2019 - 06.2020
Cleaned tables and ice cream machines to ensure cleanliness for customers.
Handled money and made sure to be correct when giving change.
Greeted customers entering store and responded promptly to customer needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.