Taylor Lawrence
Summary
Knowledgeable about behavioral health programs, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated.
Overview
4
4
years of professional experience
Work History
Server
Over Easy
Scottsdale, AZ
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Regular Babysitter
Whitney
Fountain Hills, AZ
01.2021 - Current
- Cared for multiple siblings simultaneously while maintaining a balanced attention to each individual child''s needs.
- Communicated positively with children and guardians.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Built strong relationships to promote collaborative environment.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
Restaurant Busser
Sapori D' Italia
Fountain Hills
05.2022 - 05.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Front Desk Receptionist
Mountainside Fitness
Scottsdale, AZ
05.2021 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Developed strong working relationships with team members, fostering a positive work environment.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Restaurant Hostess
Sophia's Kitchen
Scottsdale, AZ
03.2020 - 05.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Cashier
Albertsons
Scottsdale, AZ
01.2020 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Nursing
Northern Arizona University
Flagstaff, AZ05.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Professional boundaries
- Self-awareness
- Security procedures knowledge
- Active Listening
Timeline
Server
Over Easy
10.2023 - Current
Restaurant Busser
Sapori D' Italia
05.2022 - 05.2023
Front Desk Receptionist
Mountainside Fitness
05.2021 - 08.2022
Regular Babysitter
Whitney
01.2021 - Current
Restaurant Hostess
Sophia's Kitchen
03.2020 - 05.2021
Cashier
Albertsons
01.2020 - 03.2020
Bachelor of Science - Nursing
Northern Arizona University