Brooke Bertolino
Franklin Lakes,NJ
Summary
To obtain a position in the field of social work that will provide experience and training to enhance the lives of children and youth. Master of Social Work to be completed by May 2025.
Social work professional with internship experience in child, youth and geriatric advocacy. Delivered personalized support plans and facilitated access to essential resources. Valued team collaborator with focus on achieving positive outcomes and adapting to evolving situations. Proficient in case management and empathetic communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Work Intern
Woodside Avenue Elementary School
09.2024 - 04.2025
- Provided individual and group counseling services to students addressing emotional, behavioral, and social challenges.
- Collaborated with teachers, administrators, and parents to develop and implement individualized student support plans.
- Assisted in the development and delivery of social-emotional learning (SEL) programs aimed at promoting student well-being and resilience.
- Responded to and provided immediate support for students in crisis situations, offering emotional support and connecting them to appropriate resources.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Attended IEP (Individualized Education Plan) meetings with CST (Child Study Team).
Support Coordination, Social Work Intern
Spectrum Care Management
09.2023 - 05.2024
- Coordinating and facilitating support services for adults with developmental disabilities.
- Assist individuals and their families to navigate the available resources and services to enhance their quality of life.
- Conduct in person visits quarterly visits to patients and documentation of visits.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
Staffing Coordinator-Recruiter & Compliance
Gratitude Home Care
07.2021 - 04.2025
- Analyze employee applications, interviewed and recruited candidates.
- Conducted comprehensive interviews, assessing candidate skills and hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Use a computer software to create the schedule. Planning, organizing, and scheduling 100+ employees for work week.
- Developed and facilitated new-hire orientations and onboarding
- Communicate with employees and clients on schedule
- Provide excellent customer service
Cashier, Florist, & Inventory receiver
Stop and Shop
03.2018 - 07.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Provided exceptional customer service, addressing client inquiries and concerns effectively.
Education
Master of Arts - Social Work
Montclair State University
Montclair, NJ05.2025
Bachelor of Arts - Psychology & Social Work Minor
Montclair State University
Montclair, NJ01.2023
Skills
- Communication skills
- Multitasking
- Creativity
- Computer skills
- Problem solving skills
- Case management skills
- Crisis intervention skills
- Client advocacy
- Cultural competence
- Record keeping
- Empathy
- Time management
Certification
Obtaining LSW (Licensed Social Worker) for state of NJ. Taking exam in May of 2025.
Timeline
Social Work Intern
Woodside Avenue Elementary School
09.2024 - 04.2025
Support Coordination, Social Work Intern
Spectrum Care Management
09.2023 - 05.2024
Staffing Coordinator-Recruiter & Compliance
Gratitude Home Care
07.2021 - 04.2025
Cashier, Florist, & Inventory receiver
Stop and Shop
03.2018 - 07.2021
Master of Arts - Social Work
Montclair State University
Bachelor of Arts - Psychology & Social Work Minor
Montclair State University
Similar Profiles
Chloe L. WynnChloe L. Wynn
Teacher's Assistant at Woodside Elementary SchoolTeacher's Assistant at Woodside Elementary School
Ebrahim ShahEbrahim Shah
Tutor at Lincoln Avenue Elementary SchoolTutor at Lincoln Avenue Elementary School
AUSTIN HUNTER SOMERSAUSTIN HUNTER SOMERS
Full Time Student Teacher at Lake Avenue Elementary SchoolFull Time Student Teacher at Lake Avenue Elementary School