Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Boss

Minneola

Summary

Healthcare professional with extensive experience in trauma-informed assessments and multidisciplinary collaboration. Exceptional at conveying complex information clearly while ensuring compliance with legal and healthcare standards. Builds trust with patients and families in emotionally charged situations to facilitate positive clinical outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Coordinator

Orlando Health
Orlando
04.2025 - Current

• Conduct trauma-informed forensic interviews using nationally recognized protocols in collaboration with physicians, law enforcement, social workers, and multidisciplinary healthcare teams.
• Communicate complex and sensitive information clearly while maintaining professionalism and compassion.
• Maintain accurate documentation in compliance with legal and healthcare standards.
• Build trust quickly with children and families during highly emotional situations.
• Coordinate with multiple stakeholders to support patient safety and positive outcomes.

Wellness Advisor & Certified Yoga Instructor

YogaSix Clermont
09.2024 - Current
  • Educate clients on wellness programs and recommend individualized services based on client goals.
  • Build long-term client relationships through exceptional customer service and consistent follow-up.
  • Present health and wellness concepts to groups while fostering an engaging learning environment.
  • Support studio operations, scheduling, billing, and community outreach initiatives.

Senior Child Protective Investigator

Florida Department of Children & Families
03.2024 - 08.2024
  • Collaborated with physicians, hospitals, schools, and community partners to assess child safety and coordinate care.
  • Mentored new investigators while supporting leadership with case consultations and operational guidance.
  • Managed a high-volume caseload while prioritizing urgent situations and maintaining exceptional documentation.
  • Presented case findings and recommendations to multidisciplinary teams.

Child Protective Investigator

Florida Department of Children & Families
06.2022 - 03.2024
  • Conducted comprehensive investigations through interviews, assessments, and evidence analysis.
  • Built collaborative relationships with healthcare providers, educators, law enforcement, and community organizations.
  • Utilized critical thinking and de-escalation techniques in high-pressure environments.
  • Maintained detailed electronic documentation while ensuring regulatory compliance.

Background Investigator

Command Investigations
04.2021 - 05.2022
  • Conducted detailed investigations requiring exceptional analytical skills, discretion, and attention to detail.
  • Maintained confidentiality while managing multiple priorities and meeting strict deadlines.
  • Delivered thorough, accurate reports to support client decision-making.

Education

Bachelor of Science - Criminal Justice

University of Central Florida
Orlando, FL
05-2022

Skills

  • Healthcare Collaboration
  • Physician & Patient Communication
  • Documentation & Compliance
  • Multidisciplinary Collaboration
  • Leading Multidisciplinary Meetings
  • Critical Thinking
  • Problem Solving
  • Time Management
  • Microsoft Office Competency
  • Presentation & Training
  • Public Speaking
  • Relationship Building
  • Customer Success

Certification

  • Forensic Interview Training
  • Child Welfare Certification
  • Florida Private Investigator Intern License
  • 200-Hour Registered Yoga Teacher (RYT-200)
  • CPR Certified

Timeline

Case Coordinator

Orlando Health
04.2025 - Current

Wellness Advisor & Certified Yoga Instructor

YogaSix Clermont
09.2024 - Current

Senior Child Protective Investigator

Florida Department of Children & Families
03.2024 - 08.2024

Child Protective Investigator

Florida Department of Children & Families
06.2022 - 03.2024

Background Investigator

Command Investigations
04.2021 - 05.2022

Bachelor of Science - Criminal Justice

University of Central Florida
Brooke Boss