Melissa Singh
Sacramento,CA
Summary
Seasoned registered Nurse with 15+ years of experience of post-acute and rehabilitative care experience. Expert in patient assessments, post-operative recovery, wound care, and nursing team supervision. Adept at interdisciplinary collaboration, detailed documentation, and adherence to clinical best practices, ensuring high-quality, patient centered outcomes in dynamic healthcare settings.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Part-time Case Manager
Vitas Hospice
San Bruno, California
02.2024 - Current
- Coordinated patient care plans with interdisciplinary teams.
- Conducted comprehensive assessments for patient eligibility and needs.
- Facilitated family meetings to align on care options and establish goals.
- Developed and maintained case documentation in compliance with regulations.
- Collaborated with healthcare providers to ensure continuity of care.
- Educated patients and families about hospice services and resources.
- Monitored patient progress and adjusted care plans.
- Provided emotional support to patients and families during difficult times.
- Monitored client progress through regular follow-ups, ensuring timely adjustments to care plans.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed individualized care plans with input from clients and their families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Conducted home visits to assess the safety of living environments for clients.
- Participated in interdisciplinary team meetings to discuss treatment options.
- Advocated for clients by gathering and providing information on treatment options and clinical status.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Managed caseloads effectively, ensuring timely documentation and reporting.
- Maintained confidentiality and adhered to professional ethics and standards.
- Conducted initial assessments to determine client eligibility for programs and services.
Resident Care Coordinator
University Retirement Community
Davis, California
02.2024 - Current
- Coordinated resident care plans with interdisciplinary teams at University Retirement Community.
- Facilitated effective communication between residents and healthcare providers to enhance care coordination.
- Scheduled and organized resident appointments and activities for optimal engagement.
- Maintained accurate resident records in compliance with regulatory standards.
- Trained staff on best practices for resident interaction and care protocols.
- Monitored resident health status and reported changes to appropriate personnel.
- Supported families in understanding care options and resources available for residents.
- Educated family members about their loved one's condition and treatment plan.
- Supervised staff during their shifts ensuring tasks are completed correctly.
- Monitored residents' medical records and documented changes in condition or behavior.
- Served as a liaison between families and guardians and healthcare providers.
- Provided support and guidance to residents in daily living activities.
- Supported physicians by processing treatment orders efficiently.
- Collaborated with interdisciplinary team members to coordinate care services.
- Administered medications as prescribed by physicians according to established policies and procedures.
- Created supportive environment fostering physical, mental, emotional, and spiritual growth for each resident.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Assessed residents' health status, functional abilities, and need for assistance.
- Developed and implemented personalized resident care plans addressing individual needs and promoting overall well-being.
- Responded promptly to emergency situations such as falls or illness by assessing the situation and implementing appropriate interventions.
Registered Nurse Supervisor
Vi at Palo Alto
Palo Alto, CA
02.2010 - 01.2025
- Supervised nursing staff to enhance patient care quality and ensure compliance with protocols.
- Coordinated patient admissions, discharges, and transfers within the facility.
- Developed training programs for new nurses to enhance clinical skills and knowledge.
- Implemented infection control measures to maintain a safe healthcare environment.
- Collaborated with healthcare teams to create comprehensive care plans for residents.
- Facilitated communication among families and medical teams to address patient needs effectively.
- Provided leadership during emergency situations ensuring high standards of patient safety are met.
- Evaluated effectiveness of nursing interventions by assessing patient responses.
- Educated patients and families about their illness or injury, treatment options, medications, and follow-up care instructions.
- Utilized critical thinking skills to assess patient needs and provide appropriate interventions.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Hospice Nurse
Bristol Hospice
Roseville, California
07.2019 - 05.2022
- Provided compassionate care to patients in hospice settings.
- Administered medications and monitored patient responses daily.
- Collaborated with interdisciplinary teams to develop care plans.
- Educated families on end-of-life care, enhancing their understanding of support resources.
- Assisted with pain management and symptom relief procedures.
- Documented patient progress and changes in condition accurately.
- Trained new nursing staff on hospice protocols, ensuring adherence to best practices.
- Conducted home visits to assess patients' conditions and implement timely interventions.
- Educated patients and family members on disease process, medication administration, nutrition and symptom management.
- Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.
- Assisted in end-of-life decision making processes with respect to patient wishes.
- Responded promptly to emergency situations such as pain crisis or respiratory distress.
- Provided physical, emotional, and spiritual support to patients and their families.
- Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
- Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
- Performed advanced nursing functions such as wound care or IV therapy according to established standards of practice.
RN Floor Nurse
The Sequioa Living
Portola Valley, California
08.2013 - 01.2020
- Provided direct patient care by administering medications and monitoring vital signs.
- Assessed and monitored patients' health conditions, including vital signs, physical assessments, and laboratory test results.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Responded to medical emergencies promptly and provided life-saving interventions.
- Collaborated with healthcare team to create tailored patient care plans that address individual needs and improve outcomes.
- Developed individualized plans of care based on assessment data that addressed identified problems or needs.
- Interpreted and implemented individual care plans.
- Reviewed lab values for accuracy prior to administering prescribed medications.
- Educated patients and families on health management and disease prevention strategies.
- Instructed patients on pre-and post-operative care instructions, diet modifications, medications and self-care techniques.
- Responded promptly to patient needs and concerns, ensuring comfort and support.
- Promoted continuity of care by accurately communicating patient information during shift change report times.
- Documented patient interactions accurately in electronic health records system.
- Trained new nursing staff on essential protocols and best practices, enhancing team readiness and quality of patient care.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Coordinated discharge planning to facilitate smooth transitions and maintain continuity of care for patients post-hospitalization.
Education
Bachelor of Science - Nursing
Laguna College
Philippines03-2008
Bachelor of Science - Hotel And Restaurant Management
Colegio Del Sagrado Corazon De Jesus
Philippines03-1998
Skills
- Care coordination
- Patient assessment
- Case documentation
- Service planning
- Patient needs assessment
- Crisis intervention
- Discharge planning
- Patient advocacy
- Chronic disease management
- Healthcare collaboration
- Documentation and reporting
- HIPAA compliance
- Staff training
- Interdisciplinary collaboration
- Organization and multitasking
- Time management
- Effective communication
- Conflict resolution
- Emotional support
- Resilience under pressure
- Time management
Languages
English
Professional
tagalog
Professional
Certification
BLS
Timeline
Part-time Case Manager
Vitas Hospice
02.2024 - Current
Resident Care Coordinator
University Retirement Community
02.2024 - Current
Hospice Nurse
Bristol Hospice
07.2019 - 05.2022
RN Floor Nurse
The Sequioa Living
08.2013 - 01.2020
Registered Nurse Supervisor
Vi at Palo Alto
02.2010 - 01.2025
Bachelor of Science - Nursing
Laguna College
Bachelor of Science - Hotel And Restaurant Management
Colegio Del Sagrado Corazon De Jesus