Basic HTML & CSS Knowledge
Hi, I’m
Brooke Bowen
Data Analysis
Seminole,FL
Summary
Motivated team player with 5 years of customer service experience, strong organizational skills, and a passion for data analytics and UX/UI design in marketing. Pursuing a Google Certificate for Data Analytics and proficient in Microsoft Office suite. Excellent problem-solving and communication skills. Seeking a stable and long-term challenging opportunity to grow and make a positive impact.
Overview
3
years of professional experience
7
years of post-secondary education
Work History
AmerisourceBergenRemote, FL
Data Verification Specialist
10.2022 - Current
Job overview
- Performed efficiently to top 5% of the team, as projects handed over were done correctly and swiftly. Responsible for coordination of insurance benefits and reviewing faxes.
- Trained and supervised employees on office policies and procedures, allowing others to be credentialed.
- Includes using tools such as NPI tool, Patient Plus, Medconnect, and Vlookup in Excel spreadsheets to maintain patient privacy and research accuracy.
- Working with insurance brokers and plan carriers, duties include examining claims forms and other records to determine insurance coverage
- Analyze information gathered through investigations to make recommendations for changes or modifications to existing policies.
Signature Flight Support, BBA AviationSt. Petersburg, FL
Passenger Service Agent
05.2022 - Current
Job overview
- Oversee daily performance of computer systems
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Enter commands and observe system functioning to verify correct operations and detect errors
- Check in passengers, Communicate with pilots to confirm reports on land match with onboard reports, Verify onboarding reports that are sent to air-traffic control.
WEST BAY CHIROPRACTICLARGO, FL
ADMINISTRATIVE ASSISTANT
03.2021 - 05.2022
Job overview
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates, specifically for a Marine Veterans' reunion.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Created and maintained databases to track and record customer data.
Education
GoogleRemote
Google - Foundations Of User Experience from UX Design
02.2023 - Current
SAINT PETERSBURG COLLEGESeminole, FL
ASSOCIATE DEGREE from DATA ANALYTICS &
COMPUTER PROGRAMMING
01.2022 - Current
GoogleRemote
Google Certification from Google Data Analytics Professional Certificate
05.2022 - 11.2022
GULF HIGH SCHOOL
HIGH SCHOOL DIPLOMA
08.2016 - 05.2020
University Overview
- Continuing education in Information Technology and Game Design
Skills
Microsoft Office suite (Word, Excel, PowerPoint)Strong problem-solving and analytical skillsExcellent communication and interpersonal skills
Spreadsheet management with ability to use conditional formatting
Teamwork and Collaboration
Data Entry with Excel Vlookup, Charts, Graphs, and Pivot Tables
Software
Link to Courseracom Google Certification of Completion Course 1 https://courseraorg/share/0ca9eeaaebdd4fe524ed71f9eb860613
Timeline
Google - Foundations Of User Experience from UX Design
02.2023 - Current
Data Verification Specialist
AmerisourceBergen
10.2022 - Current
Google Certification from Google Data Analytics Professional Certificate
05.2022 - 11.2022
Passenger Service Agent
Signature Flight Support, BBA Aviation
05.2022 - Current
SAINT PETERSBURG COLLEGE
ASSOCIATE DEGREE from DATA ANALYTICS &
COMPUTER PROGRAMMING
01.2022 - Current
ADMINISTRATIVE ASSISTANT
WEST BAY CHIROPRACTIC
03.2021 - 05.2022
GULF HIGH SCHOOL
HIGH SCHOOL DIPLOMA
08.2016 - 05.2020