Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Brooke Bowen

Data Analysis
Seminole,FL

Summary

Motivated team player with 5 years of customer service experience, strong organizational skills, and a passion for data analytics and UX/UI design in marketing. Pursuing a Google Certificate for Data Analytics and proficient in Microsoft Office suite. Excellent problem-solving and communication skills. Seeking a stable and long-term challenging opportunity to grow and make a positive impact.

Overview

3
years of professional experience
7
years of post-secondary education

Work History

AmerisourceBergen
Remote, FL

Data Verification Specialist
10.2022 - Current

Job overview

  • Performed efficiently to top 5% of the team, as projects handed over were done correctly and swiftly. Responsible for coordination of insurance benefits and reviewing faxes.
  • Trained and supervised employees on office policies and procedures, allowing others to be credentialed.
  • Includes using tools such as NPI tool, Patient Plus, Medconnect, and Vlookup in Excel spreadsheets to maintain patient privacy and research accuracy.
  • Working with insurance brokers and plan carriers, duties include examining claims forms and other records to determine insurance coverage
  • Analyze information gathered through investigations to make recommendations for changes or modifications to existing policies.

Signature Flight Support, BBA Aviation
St. Petersburg, FL

Passenger Service Agent
05.2022 - Current

Job overview

  • Oversee daily performance of computer systems
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Enter commands and observe system functioning to verify correct operations and detect errors
  • Check in passengers, Communicate with pilots to confirm reports on land match with onboard reports, Verify onboarding reports that are sent to air-traffic control.

WEST BAY CHIROPRACTIC
LARGO, FL

ADMINISTRATIVE ASSISTANT
03.2021 - 05.2022

Job overview

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates, specifically for a Marine Veterans' reunion.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Created and maintained databases to track and record customer data.

Education

Google
Remote

Google - Foundations Of User Experience from UX Design
02.2023 - Current

SAINT PETERSBURG COLLEGE
Seminole, FL

ASSOCIATE DEGREE from DATA ANALYTICS & COMPUTER PROGRAMMING
01.2022 - Current

Google
Remote

Google Certification from Google Data Analytics Professional Certificate
05.2022 - 11.2022

GULF HIGH SCHOOL

HIGH SCHOOL DIPLOMA
08.2016 - 05.2020

University Overview

  • Continuing education in Information Technology and Game Design

Skills

Microsoft Office suite (Word, Excel, PowerPoint)undefined

Software

Basic HTML & CSS Knowledge

Link to Courseracom Google Certification of Completion Course 1 https://courseraorg/share/0ca9eeaaebdd4fe524ed71f9eb860613

Timeline

Google

Google - Foundations Of User Experience from UX Design
02.2023 - Current

Data Verification Specialist

AmerisourceBergen
10.2022 - Current

Google

Google Certification from Google Data Analytics Professional Certificate
05.2022 - 11.2022

Passenger Service Agent

Signature Flight Support, BBA Aviation
05.2022 - Current

SAINT PETERSBURG COLLEGE

ASSOCIATE DEGREE from DATA ANALYTICS & COMPUTER PROGRAMMING
01.2022 - Current

ADMINISTRATIVE ASSISTANT

WEST BAY CHIROPRACTIC
03.2021 - 05.2022

GULF HIGH SCHOOL

HIGH SCHOOL DIPLOMA
08.2016 - 05.2020
Brooke BowenData Analysis