Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Braithwaite

Jacksonville,FL

Summary

Reliable, detail-oriented, and knowledgeable Medical Support professional with 2 years of experience in a clinical setting, Expertly assists with office operations and physician support by gathering patient information. Cheerful and bright with each patient interaction to improve satisfaction rating and patient retention. Very high patient satisfactory dealing with more complicated cases.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Chiropractic Assistant

100% Chiropractic
06.2023 - Current
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Gave tours of the office
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Nursing Student Extern/Patient Care Technician

HCA Memorial Health University Medical Center
01.2023 - 07.2023
  • Obtained patient vital signs and glucose and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained a clean and safe environment to promote patient safety and comfort.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Assisted Nurses and Physicians in Code Blues, performed CPR, and Monitored glucose.

Administrative Assistant

Jacksonville Custom Builders
07.2020 - 03.2022
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted customers.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Quickbooks

Education

Associate of Science - Registered Nurse

Concorde Career College
Jacksonville, FL

Skills

  • Diagnostic Evaluation
  • Telephone Etiquette
  • Medical Histories and Vital Statistics
  • Medical Terminology
  • Routine Laboratory Testing
  • Organization and Time Management
  • Multitasking Abilities
  • Cultural Awareness
  • Excellent Communication
  • Data Entry

Certification

  • First Aid/CPR Certified

Timeline

Chiropractic Assistant

100% Chiropractic
06.2023 - Current

Nursing Student Extern/Patient Care Technician

HCA Memorial Health University Medical Center
01.2023 - 07.2023

Administrative Assistant

Jacksonville Custom Builders
07.2020 - 03.2022

Associate of Science - Registered Nurse

Concorde Career College

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Brooke Braithwaite