Brooke Brittain
West Fargo,ND
Summary
An undergraduate with 4+ years of experience in libraries, education and customer service. Skilled in technology, mentorship and fast-paced teamwork. Known for adaptability, problem-solving, and quick learning in all environments. Highly successful in both independent and collaborative roles with very strong interpersonal, written and verbal communication skills.
Overview
4
4
years of professional experience
Work History
Operation Associate
Kohl’s Inc.
10.2025 - Current
- Responsible for unloading freight off the trucks.
- Organize & maintain the sales floor, which includes signage & price changes.
- Assist in managing the Amazon return drop.
- Other tasks as needed, such as; tagging, online orders, unboxing & organizing new merchandise & janitorial services.
Library Assistant
Moorhead Public Library
Moorhead, MN
06.2025 - Current
- Perform essential support for all library patrons including account registration, checkouts, and computer & technology support.
- Maintain library organization, cleanliness, displays, and materials in a high-traffic public environment.
- Promote library programs and ensure an inviting atmosphere.
- Assist in managing the front desk area which includes a multiple phone line system, cash register, and extensive computer use, experience and knowledge.
- I was instrumental in the library moving to it's new location in April 2026.
Soil Processing Technician
Andes Ag
Fargo, ND
04.2025 - 06.2025
- Processed, labeled, and tracked soil samples for quality testing.
- Maintained accurate records and prepared shipments for laboratory analysis.
Student Success Coach (AmeriCorps)
AmeriCorps NCCC
Moorhead, MN
01.2025 - 06.2025
- Mentored high school students in attendance, academics, and personal development.
- Collaborated with faculty and tracked data to support student outcomes.
- Tutored elementary students in math and reading.
- Promoted & supported the benefits of AmeriCorps.
Cook
Aspen Acres Assisted Living
Hayward, WI
08.2024 - 12.2024
- Planned, prepped, and prepared three meals per day, as well as snacks & beverages for all residents during my 12 hr. weekend shifts.
- Ensured food safety and dietary compliance for the residents.
- Maintained kitchen cleanliness in adherence to health and safety regulations, contributing to a safe cooking environment.
Barista/Trainer
Starbucks/Target
Hudson, WI
08.2022 - 05.2024
- Delivered fast, accurate service in a high-volume café.
- Trained & mentored new team members on company policies, beverage preparation & equipment usage.
- Assisted in inventory management and ordering supplies.
- Handled cash, orders, and store opening/closing responsibilities.
- Assisted in other departments of the Target store as needed.
Education
High School Diploma -
Graves County High School
KY01-2021
Undergraduate Degree - Global & Intercultural Understanding
University of Arizona - Online
Skills
- Multiple different POS systems
- Google Workspace, Zoom, Slack
- Certified Microsoft Office Specialist
- Data entry
- Type 85 WPM
- Evergreen, Princh, Communico
- Freelance Developmental Editor
- Graphic design & social media management (Canva)
- ServSafe Manager Certified
- Student Success Mentorship Certified
- Youth Mental Health First Aid Certified
Timeline
Operation Associate
Kohl’s Inc.
10.2025 - Current
Library Assistant
Moorhead Public Library
06.2025 - Current
Soil Processing Technician
Andes Ag
04.2025 - 06.2025
Student Success Coach (AmeriCorps)
AmeriCorps NCCC
01.2025 - 06.2025
Cook
Aspen Acres Assisted Living
08.2024 - 12.2024
Barista/Trainer
Starbucks/Target
08.2022 - 05.2024
High School Diploma -
Graves County High School
Undergraduate Degree - Global & Intercultural Understanding
University of Arizona - Online