Brooke Burlison

* Promoted from Recruiter to Senior Talent Acquisition Specialist in January 2024. *

• Sourcing, screening, and interviewing candidates for a dental support organization with over 80 dental specialty practices throughout nine states.
• Overseeing recruiting for 30 to 50 requisitions, including clinical and non-clinical staff, management, and corporate roles.
• Developed referral bonus program to encourage candidate referrals from current employees.
• Implemented Culture Index process for company use. Able to interpret survey results, map positions, and make recommendations based on Culture Index patterns.
• Comprehensive development of Paycom applicant tracking system. Maintaining/adding improvements with company growth.
• Monitoring and responding to current and former employee ratings/reviews on Glassdoor, Google, etc. to address concerns and make improvements.
• Writing creative and engaging job postings that accurately reflect requirements while showcasing company culture.
• Leveraging social media platforms, job boards, and hiring events to attract top-tier talent.
• Participating in employee retention groups to develop strategies for talent engagement and satisfaction.
• Partnering with operations and executive teams to ascertain hiring needs.
• Creating and delivering HR/recruiting training sessions to staff, managers, and executives.
• Contributions to HR portion of company newsletter.
• Developing relationships with college campus representatives to recruit graduating dental assistants.
• Conducting reference and background checks.
• Onboarding, E-Verify, and I9 administration.

• Collaborated with account managers to acquire the best talent for contract and permanent roles.
• Sourced and screened candidates for business professional roles (sales, customer service, human resources, and accounting) and coordinated with hiring managers to arrange interviews, offers, and onboarding.
• Evaluated resumes, performed screenings/interviews, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
• Utilized in-house ATS to post positions, schedule interviews, organize candidate pipelines, and track job requisitions.
• Completed reference checks and coordinated post-offer onboarding such as new hire forms, drug screening, and background checks.

• Posted multiple administrative, clinical, and management positions to job sites and social media outlets.
• Reviewed resumes and conducted screenings/interviews to meet high volume of open positions.
• Partnered with office managers, regional managers, and executives to create and analyze plans for immediate and long term hiring needs.
• Developed strong relationships with hiring managers, educational institutions, and staffing agencies.
• Completed reference checks, extended offers, and onboarded new employees.
• Planned and executed hiring events to bring qualified candidates in for immediate interviews.
• Hired 75 healthcare employees within the first 3 months of holding position, during the challenging period of the COVID-19 pandemic.

• Managed three dental practices, including general dentistry and multi-specialty (OS, endo, perio, ortho, and pediatric dentistry).
• Interviewed and hired clinical and administrative staff.
• Trained and coached staff in procedures, policies, and software.
• Started implementation of Denticon software.
• Conducted staff performance evaluations.
• Managed payroll, inventory, accounts payable/receivable, insurance aging, and budgeting.
• Analyzed patient attrition, overdue recalls, P&L, collections, and production for practice improvements.
• Verification of insurance benefits and follow up on outstanding claims.
• Greeted patients, check-in/check-out, scheduled/confirmed appointments for multi-dentist practices.
• Collected co-insurance, presented treatment plans, and explained out-of-pocket costs to patients.
• Closed out books each day, prepared deposits, and submitted electronic check deposits.